Mar 31, 2020 10:14 AM - edited Mar 31, 2020 10:14 AM
Thank you for posting in the Community.
Would you mind clarifying exactly what is happening? Is there an error message? If you have any screenshots that you can share these will also help us to investigate further.
Could you also try clearing your cache and cookies for all time following those steps, and also try again with another browser? Does it change anything?
Thank you for your cooperation on this
Have a lovely day