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jessienguyen15 on January 21, 2025

Practical Exercises not graded yet

I've completed the " Using HubSpot's Free Marketing Tools" course and passed the test, but the no exercise has yet to be graded and is preventing me from receiving certification and it has been over 48 hours and still has not been graded: Cours read more

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dfelipe on January 18, 2025

Problemas al cargar mis clases

Hola, estoy tratando de ver clases del curso, pero siempre me aparece el siguiente error, ya eliminé caché, ya cambié de redes y el error sigue, es la unica pagina que me genera errores para ver videos. Agradezco la pronta ayuda.

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dfelipe

Member

January 20, 2025 07:40

Hola Laura, Al principio solo me ocurrió con el curso de ventas inbound, pero ya me ocurre este error en todas las clases, de cualquier curso qu...read more

SDSANDERS on January 18, 2025

Error Message - What do I do with this and how do I get my lesson started again

The location where I am says that the internet connection is working.

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Jnix284

Hall of Famer

January 18, 2025 14:25

@SDSANDERS you might try clearing your cache - this could help clear the error if you are connected and help the video to resume working as expecte...read more

Solved

TopShub on January 16, 2025

Different Options On My Dashboard

I'm admittedly an avid overthinker, so I'm sure I missed some really basic step somewhere along the way. But, I'm simply trying to go through the Academy videos and "follow along" with the excercises as recommended. I just got to the first hand read more

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Accepted solution

Jnix284

Hall of Famer

January 17, 2025 11:43

Hi @TopShub no problem, happy to help you find these locations within your account. The main navigation changed last year and we're all still learn...read more

ASZ on January 16, 2025

Course suggestion

Hello, I hope this is the right place for this! I would like to suggest a course for HubSpot Academy team to create, for affiliate managers. I am really struggling to find helpful information related to this! Thank you!

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STuran5 on January 16, 2025

Smart Rules- Adding Smart Text is not available in free trial

I am having trouble finding the "smart rules" heading on a landing page. I'm doing the "Creating Smart Content in HubSpot" section of the course. I cannot complete the last practical exercise, which is adding smart text to your landing page. I click read more

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Jigar_Thakker

Key Advisor | Diamond Partner

January 17, 2025 05:35

Hi @STuran5 , The feature is available in Marketing Hub Professional and Enterprise versions, which means given that you are on a free trial of ...read more

AOgunsakin4 on January 15, 2025

Couldn't see option to add Inbound Certificate to upwork

Good day Admin, Trust my message find you well, I didnt see the option to link my certificate to upwork, please can you help me rectify it?

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Jnix284

Hall of Famer

January 18, 2025 14:27

@AOgunsakin4 per this post , the Inbound Certification is not supported on Upwork.

NDabrowska on January 15, 2025

Social Media Marketing Certification II not working

Social Media Marketing Certification II - this course is not working from the lesson "Improving Your Social Storytelling". The lessons are loading and loading and nothing is happening after.

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BBayly on January 14, 2025

Transfering inbound marketing certifications from deactivated id

Hi HubSpot team Can you please help me transfer all my certifications from my deactivated id benbayly18@gmail.com to a new account with the same name as I now need it for my uni course. Thanks in advance for t read more

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BBayly

Member

January 15, 2025 11:46

Is there any way I could reactivate the account? Thanks, Ben

BGrossi on January 13, 2025

Exercício Criar um Negócio do Sales Hub

Olá! Eu completei todos os módulos do Sales Hub, passei no exame e concluí o exercício Criar um Negócio, mas já se passaram 24 horas e não recebi o resultado, quero muito obter o certificado. O que devo fazer?

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BGrossi

Member

January 14, 2025 12:47

Olá! Entrei na minha conta e no curso e lá diz que o exercício Criar um Negócio será avaliado em 24 horas e para conseguir o certificado, devo realiza...read more

VivianWLumbley on January 13, 2025

Transfer certificates FROM old work email account

I need help transferring my certificates (especially the two developer ones) from my old work email (that I no longer have access to) to my current one. Thanks!

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VivianWLumbley

Member

January 14, 2025 12:34

For context, this is to transfer FROM vivian.lumbley@lyntonweb.com TO vivian@thelumbleys.com . Thank you!

John77 on January 12, 2025

CRM Course - videos not working

Hi, for the introductory CRM course, there is this worksheet provided: https://cdn2.hubspot.net/hubfs/137828/Excel-Tips-Importing-Your-Data-To-Your-CRM.pdf It seems to refer to an existing spreadsheet. Is there a sheet that should be provided? read more

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