Pour pouvoir utiliser ces forums, JavaScript doit être installé et activé. JavaScript semble être désactivé ou non pris en charge par votre navigateur. Veuillez consulter les fichiers d'aide de votre navigateur pour savoir comment activer JavaScript.

HubSpot Academy Support

Rechercher HubSpot Academy Support pour des solutions ou poser une question

BérangèreL le Février 21, 2025

Troubleshoot Issues Downloading Certificates on HubSpot Academy - Update from the HubSpot Team

Hi all, We're aware of a problem preventing some users from downloading their certificates. We are sorry for the inconvenience. To be able to troubleshoot it, we'll need more information. Can you please follow these steps so that we can see Lire la suite

Répondre Announcement

9 Mentions J'aime

23 Réponses

kennedyp

Gestionnaire de communauté

Mars 21, 2025 18:17

Hey @Tnotavailable . Thank you for this feedback. We strive to ensure that the HubSpot Community embodies our company values, one of which ...Lire la suite

JHogan1 le Mars 21, 2025

Creating a Multi-Select Field of Associated Contacts

I am creating a Card for my Deals for when a deal gets marked "Closed Won" I want this conditional card to pop up for our Sales -> Customer Success Handoff. This card will have the most important info but only pertinent to our CS Team. Sometimes Lire la suite

Répondre HubSpot Design

0 Mention J'aime

0 Réponse

PHill9 le Mars 21, 2025

Exam question errors

I just took the exam and I had a couple of questions that I wanted to flag for typos, questions with multiple correct answers, and questions that seem to not have counted correct answers (I know how that one sounds). However I just want to check on Lire la suite

Répondre Inbound Certification

0 Mention J'aime

0 Réponse

AHam88 le Mars 20, 2025

Completed Digital Marketing Course But Can't Download Cert

Hello, I just finished the Digital Marketing Certification, but when I go to download the certificate, not only will it not allow me to download, but it is also showing as a broken image link. Is it something on my end?

Répondre Content Marketing

0 Mention J'aime

1 Réponse

kennedyp

Gestionnaire de communauté

Mars 20, 2025 16:08

Hi there, Thank you for your feedback - We're aware of a problem preventing some users from downloading their certificates. Our team is investiga...Lire la suite

Abbos le Mars 20, 2025

Issue with Course Completion & Certificate – "Integrating With HubSpot I: Foundations"

Hello HubSpot Academy Support, I completed the Integrating With HubSpot I: Foundations course about two weeks ago, but I have not received my certificate yet. When I check my course progress, it incorrectly shows that I have 1 of 8 lessons or Lire la suite

Répondre Inbound Certification

1 Mention J'aime

1 Réponse

kennedyp

Gestionnaire de communauté

Mars 20, 2025 10:21

Hi @Abbos ! Great work completing this course! From my end, I can see that your practical exercises are still under review by the internal team. ...Lire la suite

NKokot le Mars 19, 2025

Content Creation Framework approach

I have recently begun the 'Content Creation Framework' Acadamy course. For others who are doing this, or have completed this course, do you think it's better to watch the entire video series before you start working on each step? I am up to Lire la suite

Répondre Academy

0 Mention J'aime

1 Réponse

DianaGomez

Gestionnaire de communauté

Mars 20, 2025 09:47

Hey @NKokot ! Thanks for reaching out to the Community! It sounds like you're making great progress! If you prefer getting the big pic...Lire la suite

EKhan3 le Mars 18, 2025

Can't View or Download My HubSpot Academy Certificate

Hi, I just completed the AI for Marketers course on HubSpot Academy, but I can’t seem to view or download my certificate. My course progress shows as completed, but there’s no option to access the certificate. I’ve tried refreshing the page, cle Lire la suite

Répondre Announcement

0 Mention J'aime

1 Réponse

BérangèreL

Gestionnaire de communauté

Mars 19, 2025 05:31

Hi there, Thank you for your feedback - We're aware of a problem preventing some users from downloading their certificates. Our team is investiga...Lire la suite

wingism le Mars 18, 2025

Unable to download certification

Hi there, I have completed the Email marketing course but unable to download the certification. I have seen numerous same requests here but none have been answered as well. Would someone kindly help us? Thank you!

Répondre Email Marketing

0 Mention J'aime

1 Réponse

BérangèreL

Gestionnaire de communauté

Mars 19, 2025 05:31

Hi there, Thank you for your feedback - We're aware of a problem preventing some users from downloading their certificates. Our team is investiga...Lire la suite

mahi2 le Mars 18, 2025

Unable to download the certificate

I am unable to download the certificate for one of the courses i just completed. I have already tried using different browsers but no luck. When i go to the download button (blocked icon) the same is disabled. Can anyone help me with the same ?

Répondre Inbound Certification

0 Mention J'aime

1 Réponse

BérangèreL

Gestionnaire de communauté

Mars 19, 2025 05:31

Hi there, Thank you for your feedback - We're aware of a problem preventing some users from downloading their certificates. Our team is investiga...Lire la suite

estepanova le Mars 17, 2025

Retrieving/transferring a certificate

Hi, My account was linked to my college's email. I don't use it often so I was not aware of the account deactivation. I got a certificate Feb 2024 and it expires next year and now I can't access it anymore. (Credential ID: 7a9e05f44aad431b842 Lire la suite

Répondre Content Marketing

0 Mention J'aime

1 Réponse

kennedyp

Gestionnaire de communauté

Mars 20, 2025 16:18

Hey @estepanova ! Thanks for your patience. Do you know the name of the course you took? I would be happy to see if there is a way to transfer the...Lire la suite

zeeshanaashiq le Mars 17, 2025

Unable to Verify Inbound Marketing Certification Badge on Upwork

I am unable to verify my certification on upwork, infact i am unable see the option under my certififctae for upwork verification.

Répondre Inbound Certification

0 Mention J'aime

1 Réponse

kennedyp

Gestionnaire de communauté

Mars 20, 2025 16:48

Hey @zeeshanaashiq ! Congratulations on your certification. I understand you are trying to Add a HubSpot certification to your Upwork prof...Lire la suite

Nadun le Mars 16, 2025

Unable to download certificate

Hi, I can't download my completed course certificate. That image is not loading and blocks the download icon. Can you help me get back the certificate?

Répondre Inbound Certification

0 Mention J'aime

2 Réponses

BérangèreL

Gestionnaire de communauté

Mars 19, 2025 05:31

Hi there, Thank you for your feedback - We're aware of a problem preventing some users from downloading their certificates. Our team is investiga...Lire la suite

SRussell2 le Mars 13, 2025

Certification Transfer

I was recently let go from my position and need my hubspot certs transferred over to my new account so I can continue my cert progression. Please help, thanks.

Répondre Agency Partner

0 Mention J'aime

1 Réponse

kennedyp

Gestionnaire de communauté

Mars 20, 2025 16:51

Hi @SRussell2 ! Go ahead and DM me your previous email and I will be happy to look into transferring these certifications! Best, Kenned...Lire la suite

Vous cherchez à entamer une conversation ou à poser une question ?

Créez un post

Sign up for the Community Newsletter

Receive Community updates and events in your inbox every Monday morning.

Featured Content

Troubleshoot Issues Downloading Certificates on HubSpot Academy - Update from the HubSpot Team