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BérangèreL en Febrero 21, 2025
Troubleshoot Issues Downloading Certificates on HubSpot Academy - Update from the HubSpot Team
Hi all, We're aware of a problem preventing some users from downloading their certificates. We are sorry for the inconvenience. To be able to troubleshoot it, we'll need more information. Can you please follow these steps so that we can see Leer más
Responder Announcement
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26 Respuestas
SHeredia-2025
Miembro
Marzo 31, 2025 13:41
How long is this going to take? I want to download and print my Digital Marketing Certificate since last week No one has been able to help me
JSimanaviciut en Abril 24, 2025
Integration with ActiveCampaign
Hi All, We are using Sales Hub Professional and ActiveCampgaign for email marketing automations. I would like to know if do we need to purchase Marketing Hub (Starter or Pro) to see email opens in HubSpot CRM if we’re using ActiveCampaign. Or can Leer más
Responder Email Marketing
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0 Respuestas
JBarrett09 en Abril 23, 2025
Unable to Complete Practical – “HubSpot Video” Not Available on Free Plan
Hi there, I’m working through the Video Marketing with HubSpot course, which was recommended by my college, but I’ve run into an issue with the practical exercise involving video landing pages. I’m on a free HubSpot account , and I’ve noticed t Leer más
Responder Email Marketing
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0 Respuestas
mking77 en Abril 23, 2025
I'd like my certs to be moved to a new email
Hi all. I have 4 or 5 certificates that I earned, however I no longer work for the same company. I no longer have access to my old email address. Can somebody assist in moving my certs from my old email to my new one please? I will DM the ema Leer más
Responder Inbound Certification
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2 Respuestas
mking77
Miembro
Abril 24, 2025 11:36
Yep, there are a few posts over the years that say the same thing. I contacted a Mod here on the forum, and they said they were unable to do it anym...Leer más
VTeoh en Abril 23, 2025
Hello, my video landing page on video marketing course hasn't been marked yet
It's been 5 days and my video landing page hasn't been graded yet. I need this graded ASAP so i can get the certification for work. Thanks in advance.
Responder Inbound Certification
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Jigar_Thakker
Experto reconocido | Partner nivel Diamond
Abril 23, 2025 07:32
Hi @VTeoh , Some exercises are graded automatically, while others are manually reviewed, which can take up to 5 to 7 days business days, I would...Leer más
MBeale5 en Abril 21, 2025
Old dates on certificate
I've retaken an exam as the date was expiring. I passed the exam, but when I download the certificate, it comes up with the old dates, not the new ones. Please can you help?
Responder Content Marketing
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2 Respuestas
MBeale5
Miembro
Abril 22, 2025 02:15
Hi @Sabrinacomai . Thank you for replying so quickly! I've cleared my cache and tried in an incognito browser but the incorrect dates are still show...Leer más
Ashrraf en Abril 18, 2025
Inbound Certificate needs to be resent to Upwork
When I passed my certification, I sent it to Upwork, but I need to resend the request to Upwork
Responder Inbound Certification
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PrashanthP en Abril 18, 2025
Can't view my completed courses and certificates
Hi I logged into HubSpot Academy after a while (a few years to be precise) and I seem to have lost all the courses that I had completed as well as the certificates. I am using the same email ID I did when I completed said courses. Can anyone Leer más
Responder Announcement
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1 Respuestas
Brenner
Experto reconocido
Abril 22, 2025 07:59
Hello, @PrashanthP !! HubSpot Academy certifications have a validity period, typically 12-13 months. After that, you need renew your ce...Leer más
DilionSmith en Abril 17, 2025
Exam passed but award not generated
So a few weeks ago I took the HubSpot CMS Dev course. I passed everything but still I don't see my certificate.
Responder Content Marketing
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11 Respuestas
kennedyp
Administrador de la comunidad
Abril 21, 2025 16:09
Hey @DilionSmith ! I appreciate you going through that troubleshooting and clarifying with the courses. I spoke to our academy team and they recom...Leer más
VKumar097 en Abril 17, 2025
HubSpot Course
Which is the best course to learn for Hubspot integration with Google Ads leads for beginners?
Responder Inbound Sales
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Josh
Experto reconocido | Partner nivel Diamond
Abril 22, 2025 08:06
Hi @VKumar097 , Check out these courses on Academy: Specific to connecting in HubSpot: https://academy.hubspot.com/lessons/started-with-h...Leer más
AHirna en Abril 16, 2025
Certificate resolution
Hey, I would like to find out if is possible to get a higher resolution for my certifications? I downloaded it , but it look blury and non-professional. Thank you!
Responder Inbound Certification
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Usman27 en Abril 11, 2025
Re-send HubSpot Academy certificate with updated name for verification to UpWork profile
How to resend the verification email to Upwork again from HubSpot? Since I have updated my name on the certification Upwork is requesting me to send the verification email again.
Responder Free
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6 Respuestas
Usman27
Miembro
Abril 16, 2025 10:46
Already did that, no help - visited the link on the screenshot - no help Can you please resend Upwork the certificate verification email from your e...Leer más
KFigor5 en Abril 10, 2025
Need to Finish Certification at a New Email
I was a super user of hubspot last year and when through a couple certification courses. however, before the end and taking my exam, i was laid off during a company restructuring. I lost all information, including login ability and my workbook. is Leer más
Responder Inbound Certification
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Troubleshoot Issues Downloading Certificates on HubSpot Academy - Update from the HubSpot Team