Hello, I just finished the Digital Marketing Certification, but when I go to download the certificate, not only will it not allow me to download, but it is also showing as a broken image link. Is it something on my end?
Hi there, Thank you for your feedback - We're aware of a problem preventing some users from downloading their certificates.
Our team is investiga...Beitrag ansehen
Hello HubSpot Academy Support, I completed the Integrating With HubSpot I: Foundations course about two weeks ago, but I have not received my certificate yet. When I check my course progress, it incorrectly shows that I have 1 of 8 lessons or Beitrag ansehen
Hi @Abbos ! Great work completing this course! From my end, I can see that your practical exercises are still under review by the internal team.
...Beitrag ansehen
I have recently begun the 'Content Creation Framework' Acadamy course. For others who are doing this, or have completed this course, do you think it's better to watch the entire video series before you start working on each step? I am up to Beitrag ansehen
Hey @NKokot !
Thanks for reaching out to the Community!
It sounds like you're making great progress! If you prefer getting the big pic...Beitrag ansehen
Hi, I just completed the AI for Marketers course on HubSpot Academy, but I can’t seem to view or download my certificate. My course progress shows as completed, but there’s no option to access the certificate. I’ve tried refreshing the page, cle Beitrag ansehen
Hi there, Thank you for your feedback - We're aware of a problem preventing some users from downloading their certificates.
Our team is investiga...Beitrag ansehen
Hi there, I have completed the Email marketing course but unable to download the certification. I have seen numerous same requests here but none have been answered as well. Would someone kindly help us? Thank you!
Hi there, Thank you for your feedback - We're aware of a problem preventing some users from downloading their certificates.
Our team is investiga...Beitrag ansehen
I am unable to download the certificate for one of the courses i just completed. I have already tried using different browsers but no luck. When i go to the download button (blocked icon) the same is disabled. Can anyone help me with the same ?
Hi there, Thank you for your feedback - We're aware of a problem preventing some users from downloading their certificates.
Our team is investiga...Beitrag ansehen
Hi, My account was linked to my college's email. I don't use it often so I was not aware of the account deactivation. I got a certificate Feb 2024 and it expires next year and now I can't access it anymore. (Credential ID: 7a9e05f44aad431b842 Beitrag ansehen
Hey @estepanova ! Thanks for your patience. Do you know the name of the course you took? I would be happy to see if there is a way to transfer the...Beitrag ansehen
Hey @zeeshanaashiq ! Congratulations on your certification.
I understand you are trying to Add a HubSpot certification to your Upwork prof...Beitrag ansehen
Hi, I can't download my completed course certificate. That image is not loading and blocks the download icon. Can you help me get back the certificate?
Hi there, Thank you for your feedback - We're aware of a problem preventing some users from downloading their certificates.
Our team is investiga...Beitrag ansehen
I was recently let go from my position and need my hubspot certs transferred over to my new account so I can continue my cert progression. Please help, thanks.
Hi @SRussell2 ! Go ahead and DM me your previous email and I will be happy to look into transferring these certifications!
Best,
Kenned...Beitrag ansehen
I need 2 students REMOVED from my current roster. How do I remove them?????? They were on my roster 3 semesters ago; I deactivated them. But, now I need to enroll them (again) into my spring course. However, when I try to deactivate them or remo Beitrag ansehen
Hey @DrRichardson a deactivated user is still technically in use as it's not fully removed, once they're deactivated you just need to take the ste...Beitrag ansehen
Hello all, I have completed a few certifications however I was unable to download it. I'm able to screenshot, copy and send it to someone else, however when viewing the image and downloading it would not let me. I tried a different browser, cleared Beitrag ansehen