Se debe instalar y activar JavaScript para utilizar estos foros. Parece que el navegador tiene JavaScript desactivado o que no lo admite. Consulte el archivo de ayuda del navegador para determinar cómo activar JavaScript.

HubSpot Academy Support

Buscar soluciones en HubSpot Academy Support o hacer una pregunta

BérangèreL en Febrero 21, 2025

Troubleshoot Issues Downloading Certificates on HubSpot Academy - Update from the HubSpot Team

Hi all, We're aware of a problem preventing some users from downloading their certificates. We are sorry for the inconvenience. To be able to troubleshoot it, we'll need more information. Can you please follow these steps so that we can see Leer más

Responder Announcement

11 Me gusta

42 Respuestas

YA25

Miembro

Septiembre 15, 2025 01:37

Certificate Not Downloading After Exam Completion I recently completed the Service Hub Software Certification and passed the exam. However, when I...Leer más

RTEselio en Noviembre 07, 2025

HubSpot

Hello, I am currently exploring HubSpot and HubSpot Academy. The platform is very useful and the learning materials are well-organized and easy to understand. Thank you for providing such a helpful resource.

Responder Inbound Certification

0 Me gusta

2 Respuestas

Jaycee_Lewis

Administrador de la comunidad

Noviembre 07, 2025 10:45

Hey @RTEselio 👋 Welcome to our community! We're so glad you are here. Make sure to check out our Community Learning Paths. We created them to ...Leer más

POpoku en Noviembre 07, 2025

Digital marketing enthusiast

Hello everyone am so excited to be here. I am starting out a new career path and am learning digital marketing here to boost my cv and skills. I hope to from you all.

Responder Email Marketing

0 Me gusta

1 Respuestas

chighsmith

Administrador de la comunidad

Noviembre 07, 2025 10:39

Hi @POpoku , Welcome to the Community! It’s great to have you here. Starting a new career path is an exciting journey, and you’re definitely in...Leer más

AHoltz en Noviembre 06, 2025

Transfer certificates from old work email that is now deactivated to personal email

Hi team, Need some help here, my old work email has been deactivated in my old company's system so I cannot access it and do the regular transfer that the HS documentation states. How can I get these back? I have both my work and personal em Leer más

Responder Inbound Certification

0 Me gusta

1 Respuestas

STierney

Administrador de la comunidad

Noviembre 06, 2025 14:50

Hi @AHoltz - thanks for posting in the Community! I've sent your a private message with next steps! Shane, Senior Community Moderator

Kenechrist en Noviembre 06, 2025

Digital marketing certificate lessons can't download,why?

Digital marketing certificate lessons can't download,why? Can the lessons be downloaded on my device?

Responder Content Marketing

0 Me gusta

1 Respuestas

APernell

Moderador de HubSpot

Noviembre 06, 2025 17:57

Hello @Kenechrist , Thank you for reaching out to the academy community board! I'm happy to help out with this. The digital marketing c...Leer más

YOlamilekan en Noviembre 05, 2025

Making the file public in the HubSpot Content Marketing Academy course

Hello Hubspot Tean, Kindly make some of the files/template in our course (content marketing) public. I have requested access to the content/event audio, and another template for my practice for over a week and not gotten response or granted th Leer más

Responder Content Marketing

0 Me gusta

1 Respuestas

BérangèreL

Administrador de la comunidad

Noviembre 05, 2025 06:05

Hi @YOlamilekan , I'd like to thank you for sharing your valuable feedback with the HubSpot Community! This means a lot to us. I have shared it ...Leer más

Resuelta

aslam0 en Noviembre 05, 2025

Certificate name correction request

Hi HubSpot Academy Team, I recently completed a HubSpot Academy certification using my account (email). However, my certificate currently shows the name “Design Work” instead of my correct name “Muhammed Aslam P.” Please help me update or reissu Leer más

Responder HubSpot Design

0 Me gusta

1 Respuestas

Solución Aceptada

DilshadShaikh

Colaborador

Noviembre 05, 2025 01:14

Greetings(Assalam o Alaikum) @aslam0 , You can change the name on the certificate by following the steps below: In your HubSpot account, click...Leer más

JWinger en Noviembre 04, 2025

Knowledge Base Clarification

I'm trying to complete self-training in HubSpot Academy and I have questions. I am reading Use automation with marketing emails and I am trying to follow along in an actual email I am creating. What do I do if the options I want are not availa Leer más

Responder Content Marketing

0 Me gusta

1 Respuestas

STierney

Administrador de la comunidad

Noviembre 04, 2025 19:28

Hey @JWinger - thanks for posting in the Community! I'm happy to tag in some Community experts here to see what insight they may have in answeri...Leer más

tejooo en Noviembre 04, 2025

Is there a reply limit for comments on the HubSpot Community?

Hi everybody, Is there some reply limiter if I want to reply to comments? Do you know if it is a specific time you have to wait before replying? I got this message when answering some questions. Thanks!

Responder Content Marketing

0 Me gusta

1 Respuestas

BérangèreL

Administrador de la comunidad

Noviembre 04, 2025 04:21

Hi @tejooo and welcome, we are so glad to have you here! 🤗 Thanks for reaching out to the HubSpot Community and for sharing the screenshot! ...Leer más

Smartkester en Noviembre 04, 2025

Practicals on Email Marketing

Hello everyone, I've gone far on my Email Marketing course but I noticed there are no practicals on how and where to start as a newbie. Most of videos I've watched are just teaching best practices. I would appreciate if real life practicals Leer más

Responder Starter

0 Me gusta

1 Respuestas

chighsmith

Administrador de la comunidad

Noviembre 04, 2025 10:18

Hi @Smartkester , Thank you so much for taking the time to share your feedback about the Email Marketing course! We truly appreciate your input a...Leer más

JWinger en Octubre 30, 2025

Finding a Video

I have been in a chat with HubSpot Support (it's just AI) asking repeatedly for a video that shows me step by step how to create a new workflow. I have also searched in the HubSpot Academy and not found a video that isn't "How to increase your marke Leer más

Responder Inbound Sales

0 Me gusta

5 Respuestas

JWinger

Miembro

Noviembre 04, 2025 10:54

Okay, I've started this training, and I've gotten to the second video ( Creating a Workflow in HubSpot ). At 1:11 it says to choose from contact- or ...Leer más

DDulani en Octubre 30, 2025

Request for Clarification on Practicum Evaluation - HubSpot CMS for Developers II: Best Practices

I have attempted the HubSpot CMS for Developers II: Best Practices practicum twice and have submitted both the practicum link and Lighthouse analysis screenshots as required. However, despite ensuring that all listed requirements were met, I h Leer más

Responder Inbound Certification

0 Me gusta

2 Respuestas

APernell

Moderador de HubSpot

Noviembre 04, 2025 12:49

@DDulani Hey the reasons why the submission was rejected (as stated in the Practicum instructions) and will be rejected again: Please share a l...Leer más

PGupta65 en Octubre 29, 2025

Unable to Download Certificate

I just completed my course- AI for Marketers but I am unable to download my certificate. Can anyone please assist me on this.

Responder Inbound Certification

0 Me gusta

8 Respuestas

APernell

Moderador de HubSpot

Octubre 30, 2025 17:39

Hello @PGupta65 Unfortunately AI for Marketers is not a certification course. It does not provide a certification as there is not an exam. ...Leer más

¿Quieres iniciar una conversación o hacer una pregunta?

Crea una publicación.

Sign up for the Community Newsletter

Receive Community updates and events in your inbox every Monday morning.

Featured Content

Troubleshoot Issues Downloading Certificates on HubSpot Academy - Update from the HubSpot Team