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BérangèreL on February 21, 2025
Troubleshoot Issues Downloading Certificates on HubSpot Academy - Update from the HubSpot Team
Hi all, We're aware of a problem preventing some users from downloading their certificates. We are sorry for the inconvenience. To be able to troubleshoot it, we'll need more information. Can you please follow these steps so that we can see read more
Reply Announcement
10 upvotes
36 Replies
asianmazing86
Member
June 23, 2025 12:29
Certification isn't loading and allowing me to download it or add to LinkedIn. I have downloaded HAR file what are my next steps?
JMayhew9 on June 23, 2025
Certification Stuck Loading
Hello there! I just completed the test for my RevOps certification. I passed the test, however the page has been saying " Hang tight while your certificate loads" now for well over an hour. I have tried refreshing the page. I don't want to navi read more
Reply Inbound Sales
0 upvote
0 Reply
HMayer on June 23, 2025
My Revenue Operations Course progress was erased
Hi. I've been taking the HubSpot RevOps course over the past few weeks. When I went back into my portal, the course didn't show up. It did not show up when I searched it either. The only way I was able to get to it was searching for it through my b read more
Reply Sales Software
0 upvote
0 Reply
RNeman on June 23, 2025
Certification not loading after passing Digital Marketing exam
Hi HubSpot Community, I recently completed and passed the HubSpot Digital Marketing Certification exam with a score of 54/60 , but the certificate is not loading. The screen keeps buffering and never finishes loading the certificate. I’ve tr read more
Reply Inbound Certification
0 upvote
0 Reply
Ncapuzzo on June 23, 2025
Can't download my certificate
I've just finished and passed the final exam but I can't access my Digital Marketing certificate.
Reply Email Marketing
0 upvote
0 Reply
SSahijwani on June 23, 2025
Credibility
I want to ask this question to the people of the Hubspot Community that do the Hubspot Academy courses hold good enough credibility for recruiters and companies to actually consider like Google, IBM, Microsoft or Facebook certifications?
Reply Academy
0 upvote
0 Reply
HolsF22 on June 23, 2025
Missing Progress in social media marketing course
Hello HubSpot Community, I have been working through the "Social Media Marketing" certification course on HubSpot Academy. Recently, the final exam disappeared from my account, and although I was able to get the course page back, all my completed l read more
Reply Inbound Certification
0 upvote
0 Reply
97Solutions on June 23, 2025
Exam passed but award not generated
Exam passed but award not generated. I passed,now its over like 3 days still got no Exam. PLease it would be nice to get support about this
Reply Inbound Certification
0 upvote
0 Reply
MVallon on June 23, 2025
Where is the Content Marketing Certification ?
Hi, I hope you are well, I'm writing this post because after taking the content marketing certification last month, the material provided was so useful I wanted to go back and look for a ressource Hubspot provided in a dedicated section. B read more
Reply Certifications
0 upvote
0 Reply
Lorena24 on June 23, 2025
Marketing Hub Software Certification course disappeared
Hello! I have completed all the videos related to the Marketing Hub Software Certification and I was about to take the final test. However, today, logging in, I am unable to find this certification anymore. Looking for it on the search bar it appear read more
Reply Inbound Certification
1 upvote
2 Replies
Abhishekjangid
Participant
June 23, 2025 07:36
And I gave the exam and passed 2 times but certificate is not loading
danthynguyen on June 23, 2025
Unaccessible "Digital Marketing" certificated course
Dear HubSpot Support, I am currently taking the “Digital Marketing” course on HubSpot. However, when I tried to access the course on my laptop today, the screen displayed a message saying it is temporarily unavailable due to ongoing updates read more
Reply Inbound Certification
0 upvote
0 Reply
PSidana on June 23, 2025
social media market
i have completed my social media marketing exam and passed it but award nat generated
Reply HubSpot Design
0 upvote
0 Reply
CTrieu on June 22, 2025
Follow-up on CMS for Developers II Practicum Completion Status
I recently completed the exercise titled "CMS for Developers II: Best Practices Practicum (Do not use upload option.)" as part of the HubSpot Academy course. Shortly after submission, I received an email confirming that I had passed the practicum wi read more
Reply Inbound Certification
0 upvote
0 Reply
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Troubleshoot Issues Downloading Certificates on HubSpot Academy - Update from the HubSpot Team