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GStaunton on June 20, 2024
Hi there, I just passed my exam for HubSpot Marketing Hub Software and I have got an error: Exam passed but award not generated You passed the HubSpot Marketing Hub Software exam. But we can't generate your award. Please contact support. Your read more
0 upvote
0 Reply
burgessshawn on June 17, 2024
I completed a course on HubSpot Academy and got an error message saying the following. Exam passed but award not generated You passed the Email Marketing Software exam. But we can't generate your award. Please contact support. Your score wa read more
1 upvote
3 Replies
HubSpot Moderator
June 18, 2024 18:31
Hey @burgessshawn ., Thank you for reaching out to the academy community page! I'm happy to help out with this. I am working with my team to s...read more
MNooruddin on June 16, 2024
Hi There, I wanted to learn the integrations of HubSpot. For instance, if I launch a new software & someone fills the demo request form in my website. I want to learn how the info reaches me. How to integrate my website page with HubSpot. Ho read more
0 upvote
0 Reply
TRP on June 13, 2024
I received the following error message: You passed the HubSpot Sales Hub Software exam. But we can't generate your award. Please contact support. I contacted Academy@ email address as advised but received an automated reply that it was read more
2 upvotes
5 Replies
Member
June 18, 2024 17:34
I also had the same issue today, 6/18:
ami-tsang on June 13, 2024
Hello, I seem to have lost access to my HubSpot award. The email associated with it is ami.tsang@dc.kyocera.com . The award was earned on July 10, 2023. Could you please assist me with this? Thank you.
0 upvote
1 Reply
HubSpot Moderator
June 13, 2024 15:16
Hello @ami-tsang , Thank you for reaching out to the academy community page! I'm happy to help out with this. What is the name of the course?...read more
Anna21 on June 13, 2024
Good afternoon, I have completed the data management course some time ago, but I was told I'd need to complete the exam to get my certificate. However, I have been unable to locate an exam to do. Could I please be advised on where to find it to comp read more
0 upvote
1 Reply
HubSpot Moderator
June 13, 2024 10:57
Hello @Anna21 , Thank you for reaching out to the academy community page! I'm happy to help out with this. The data management course isn't...read more
Solved
MRobitashvili on June 11, 2024
I completed HubSpot Marketing Hub Software exam, got 56/60, but I get the message that the award cannot be generated.
Accepted solution
Community Manager
June 12, 2024 03:51
Hi @MRobitashvili , Thanks for reaching out to the Community! Could you please try clearing your cache and cookies for all time? Afte...read more
SPaudel7 on June 10, 2024
Hi hubspot tech team, so actually what happend is that. I’m not able to enter the exam. As soon as I click the start exam button, a message pop up saying “you complete the exam. Check results “ and got 0 out of 60 which I haven’t get chance to giv read more
0 upvote
1 Reply
HubSpot Moderator
June 13, 2024 10:55
Hello @SPaudel7 , Thank you for reaching out to the academy community page! I'm happy to help out with this. Can you try a few troubleshoo...read more
APlazasT on June 10, 2024
Course title has changed to Marketing Hub Software New course No share on Upwork option for this updated course yet Hi Learned HubSpot Community, Attached herewith are the screenshots of the latest situation of my certification. read more
HubSpot Moderator
June 12, 2024 18:06
Hello @APlazasT , Thank you for reaching out to the academy community page! I'm happy to help out with this. Our team is currently working on...read more
Solved
ShugarContent on June 09, 2024
Hi HubSpot team Can you please help me transfer all my certifications from the deactivated id: sgarg@icheckgateway.com or sgarg@icgpay.com to shugarcontent@gmail.com please? Thank you! Shubham Garg
0 upvote
1 Reply
Accepted solution
HubSpot Moderator
June 09, 2024 13:04
Hello @ShugarContent , Thank you for reaching out to the academy community page! I'm happy to help out with this. You are all set! Tha...read more
JGraney on June 06, 2024
Hello! I am unable to complete the "Exploring the Contacts Database in HubSpot" activity as the Create Contact button is greyed out and cannot be clicked. How do I resolve this issue? Cheers! - Jackson
0 upvote
1 Reply
HubSpot Moderator
June 13, 2024 16:30
Hi @JGraney Thanks for reaching out to the Community! It looks like you may not have the required permissions to 'Create Contacts' which may be th...read more
Solved
MoneebAmin on June 05, 2024
Hey Everyone, It's been now almost one week since I submitted my, HubSpot Architecture I and HubSpot Architecture II, practicum for grading. I wonder why the process is taking longer than I expected. Is there anyone who can help me with this read more
0 upvote
2 Replies
Accepted solution
HubSpot Moderator
June 05, 2024 14:14
Hello @MoneebAmin , Thank you for reaching out to the academy community page! I'm happy to help out with this. You are all set. You should se...read more
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