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BérangèreL on February 21, 2025
Troubleshoot Issues Downloading Certificates on HubSpot Academy - Update from the HubSpot Team
Hi all, We're aware of a problem preventing some users from downloading their certificates. We are sorry for the inconvenience. To be able to troubleshoot it, we'll need more information. Can you please follow these steps so that we can see read more
Reply Announcement
11 upvotes
42 Replies
YA25
Member | Platinum Partner
September 15, 2025 01:37
Certificate Not Downloading After Exam Completion I recently completed the Service Hub Software Certification and passed the exam. However, when I...read more
SMondal43 on December 12, 2025
Integrating With HubSpot I: Foundations practical question
I am not finding the Integrating With HubSpot I: Foundations practical question. which need to submit. It is very urgent for me
Reply Inbound Certification
0 upvote
0 Reply
Rgl1 on December 12, 2025
Request to change name in certificate
Hi HubSpot Academy team, I’d like to correct the name on my SEO certification . Current certificate name: Raghul n/a Correct name: Raghul M G HubSpot account email: [email] My profile name is already updated, but the SEO certificate still shows read more
Reply Content Marketing
0 upvote
1 Reply
BérangèreL
Community Manager
December 12, 2025 07:38
Hi @Rgl1 and welcome, it's a pleasure to have you here! Thanks for reaching out to the HubSpot Community! For that you need to follow these ste...read more
JNowland on December 11, 2025
Cannot pass the 'Create a Filter' exercise
In the playlist 'USING TICKET IN HUBSPOT' there is a practical exercise to 'CREATE A FILTER'. I have followed these instructions as much as possible and have failed 5 times with no feedback. The AI Chatbot gives instructions that do not match the e read more
Reply HubSpot Design
0 upvote
1 Reply
SealaB
Community Manager
December 11, 2025 20:33
Hey there, @JNowland - welcome to HubSpot Community, and sorry to hear that you've been running into issues here. I can empathize that this must ...read more
HudaAbdelgawad on December 11, 2025
Requesting Clarification on Rejected Practicum Submission
Hi everyone, I recently received a notification that my Practicum solution was rejected. After reviewing the requirements, I believe I met all the criteria, so I’m a bit unsure about what went wrong. Could someone please help me understand the spec read more
Reply Inbound Certification
0 upvote
0 Reply
RNava3 on December 10, 2025
I haven't received my Certificate for Integrating With HubSpot I: Foundations
I completed the project that needs manual review. It's been over a week now and I haven't heard anything.
Reply Inbound Certification
0 upvote
2 Replies
APernell
HubSpot Moderator
December 11, 2025 12:41
Hello @RNava3 , I will reach out to the professor to let them know to grade your submission. Thank you! The Academy team
Solved
hc_ar95 on December 09, 2025
Results for HubSpot CMS for Developers II: Best Practices practicum not received yet
I've submitted my "HubSpot CMS for Developers II: Best Practices" practicum assessment on 29th November, and still awaiting results, which were advertised to be provided within seven days, or so it states. The course page doesn't provide any fur read more
Reply Content Marketing HubSpot Design
0 upvote
2 Replies
Accepted solution
APernell
HubSpot Moderator
December 11, 2025 14:27
Hello @hc_ar95 , Thank you for reaching out to the academy support team! I appreciate your inquiry, and I'm more than happy to assist yo...read more
JasperVol on December 08, 2025
Havn't received my certificate
Now to be honest im not even sure if it was a course I would get a certificate from but my Teacher said it is so f it. i completed the course AI for marketers about 30 minutes ago and my deadline is today at 23.59. And I need the certificate before read more
Reply Inbound Certification
0 upvote
2 Replies
BérangèreL
Community Manager
December 10, 2025 12:02
Hi @JasperVol , thank you so much for your patience while I looked into this for you! Just to clarify, “AI for Marketers” isn’t a certificate ...read more
Solved
lessthandan on December 03, 2025
Certification/Learning Path For Solution Consultants/Implementation Consultants
Hello Everyone, New to HubSpot, was exposed to it a few months ago in a marketing class and wanted to learn more about implementation and development. Is this the appropriate learning path if I saw myself working as an implementation consultant read more
Reply Inbound Certification
0 upvote
4 Replies
Accepted solution
arstern97
Participant
December 04, 2025 12:51
@lessthandan It's true—there is no single "HubSpot CRM Certified" master badge. The community is likely referring to achieving the certifications ...read more
AnnieNgAnh on December 03, 2025
Caption error in HubSpot Academy video
Hello HubSpot Academy team, I am currently taking the Social Media Marketing Certification 2 course and encountered an issue with the video captions. In one of the lessons, the captions do not display the actual spoken content. Instead, the captio read more
Reply Free Starter
0 upvote
2 Replies
BérangèreL
Community Manager
December 05, 2025 02:55
Hi @AnnieNgAnh , I hope you’re having a wonderful day! I wanted to let you know that our team is aware of this and is actively working on a so...read more
Solved
GKiely on December 02, 2025
Transfer certificates to corporate account
Hi Team, I have an inbound marketing certificate on one account ( ginakiely@hotmail.com ) and I need to transfer it to a new account ( gina.kiely@saltedstone.com ). I am getting the below error message. Is there any way you can advise or help? T read more
Reply Inbound Certification
0 upvote
2 Replies
Accepted solution
APernell
HubSpot Moderator
December 02, 2025 12:58
Hello @GKiely , Thank you for reaching out to the academy support team! I'm happy to help out with this. I was able to successfully transfe...read more
OBennett1 on December 01, 2025
Most Accurate AI Checker Tools in 2025 for Writers, Students & Professionals
I write a lot, blog posts, client copy, marketing emails and one thing I’ve learned is that even well written human content can get flagged as AI. That’s why I started testing AI checkers to make sure I’m not accidentally hurting my credibility. Aft read more
Reply Content Marketing
1 upvote
1 Reply
LCichy
Contributor
December 02, 2025 09:57
This is valuable information! Thank you for sharing.
COrellana53 on November 30, 2025
Problemas plataforma certificación del software de ventas de HubSpot
Estaba realizando el curso y al momento del primer ejercicio práctico, me indica ingresar en el menú principal a Espacios de trabajo, luego actividades de ventas y no aparece tal pestaña, tuve que buscar otra forma de crear el lead, no como fue menc read more
Reply Cursos
0 upvote
2 Replies
JOB3
Community Manager
December 03, 2025 17:46
Gracias por su paciencia @COrellana53 ! El equipo de Academy Support estara en contacto en breve en este thread. Josefina, Community Mod...read more
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Troubleshoot Issues Downloading Certificates on HubSpot Academy - Update from the HubSpot Team