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  • LPoll on July 23, 2021
    0 Replies
    Hi! I'm trying to transfer my certifications to a new email address, but when I received the email to confirm the transfer, the link did not work. It threw an error saying it couldn't reach the server. I tried refreshing the browser and repeating th...
  • JDavisAlegion on July 23, 2021
    1 Replies
    I'm taking the HubSpot marketing software course and am in the section about blog posts. I have completed the blog post exercise. I want to know if hitting "publish" will actually publish on the site? I am a recent hire to the company so I will...
    HubSpot Moderator
    July 23, 2021 11:38
    Hi @JDavisAlegion , Thanks for reaching out! Creating a drafted post is enough for the practical exercise to be graded. That said, I do see ...
  • ckibera on July 22, 2021
    5 Replies
    Hi , I'm working getting the Hubspot marketing software certification but I'm stuck on the create a blog practical excercise. I've done the excercise and published blogs about 4 times now but the results are showing me I'm still in progress. I've d...
    July 23, 2021 12:01
    Hi @RyanneH Here's the link from the blog sorrry I think I sent the wrong link. . That's the...
  • MPanchal on July 21, 2021
    1 Replies This link isnt playing videos . I cleared he cache, ...
    Key Advisor
    July 22, 2021 04:22
    Hi @MPanchal , Works perfectly for me. What browser are you using? Is it up-to-date? First recommendation would be to try an alterna...
  • jMikalfoster on July 20, 2021
    2 Replies
    Hi, guys! A couple of my certifications were completed on a old email account. Could you please transfer them to my current email? My old email was: My current email is: My current ID i...
    July 22, 2021 06:23
    Thank you!
  • NTomes on July 19, 2021
    1 Replies
    Hello, I am wonderinwhen my assignments for Contextual Marketing Certification will be graded. It has been over 48 hours since i completed them?
    HubSpot Moderator
    July 21, 2021 16:24
    Hi @NTomes , Thank you for reaching out to us! When taking a look at this in the backend I can see that your have passed the Contextual Mark...
  • MLamothe on July 19, 2021
    1 Replies
    Hello! I signed up for the Hubspot certification exam preparation but the link is not working. It was supposed to happen today 19 of July at 11:00 but the link it shows this: I would like to join.
    HubSpot Moderator
    July 21, 2021 15:13
    Hi @MLamothe , Thank you for reaching out to us! I apologize that the link was not working. Did you get a chance to get into this session or ...
  • Atif on July 14, 2021
    5 Replies
    Hi HubSpot Community, I had transferred my certificates from my private HubSpot account ( ) to the company account, . Now that I've left the company and my user has been deleted from HubSpot, ...
    HubSpot Moderator
    July 22, 2021 08:06
    Hi @Atif - I've just transferred all available courses/certifications. I cannot provide a PDF of this, but you should see these in your personal po...
  • EAyvazian on July 13, 2021
    1 Replies
    Hello everyone, I hope you are all having a fabulous day! I would need to recommendations of courses that a new employee of mine can take to learn HUBSPOT. First time user and a sales rep, any suggestions? Thank you!!!
    HubSpot Moderator
    July 13, 2021 11:20
    Hey @EAyvazian , Thanks for reaching out! I'd recommend taking a look at our " Mastering the Basics of Sales Hub Starter " course as well as ...
  • RPotenza on July 13, 2021
    3 Replies
    Hi, I need (for migration purposes) a certificate of the course I've done (Inbound Marketing Certification) in March 2017. I know it is not valid anymore, but I need a document that shows the date I took and completed the course. Is it possible, pl...
    HubSpot Moderator
    July 13, 2021 15:42
    Hey @RPotenza - Unfortunately, we cannot access expired certifications that are over 2 years old. Best, Ryanne Academy Specialist
  • y_yunita on July 12, 2021
    1 Replies
    Hi Manager, Yesterday there was an issue with Hubspot that said "Hubspot is currently unavailable for some customers" and I couldn't open Hubspot Academy. Today I tried again to open and see my email marketing course that I'm taking and it look...
    HubSpot Moderator
    July 13, 2021 09:30
    Hey @y_yunita , Thanks for reaching out! I just took a look at my backend reporting and I am seeing that you've completed all required assets...
  • MSlawsky on July 12, 2021
    1 Replies
    Hello, My account ( 5987319) was de-activated but I have a certificate I would like added to my current account (20410154). I'll attach a copy. Thanks.
    Most Valuable Member
    July 14, 2021 08:09
    Hi @MSlawsky , Maybe one of the community managers can help here but the chances to retrieve this from a deactivated account are slim, I'd say...
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