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TRP on June 13, 2024
I received the following error message: You passed the HubSpot Sales Hub Software exam. But we can't generate your award. Please contact support. I contacted Academy@ email address as advised but received an automated reply that it was read more
2 upvotes
4 Replies
Participant
June 14, 2024 14:33
I also received the same error message. What do we do?
ami-tsang on June 13, 2024
Hello, I seem to have lost access to my HubSpot award. The email associated with it is ami.tsang@dc.kyocera.com . The award was earned on July 10, 2023. Could you please assist me with this? Thank you.
0 upvote
1 Reply
HubSpot Moderator
June 13, 2024 15:16
Hello @ami-tsang , Thank you for reaching out to the academy community page! I'm happy to help out with this. What is the name of the course?...read more
Anna21 on June 13, 2024
Good afternoon, I have completed the data management course some time ago, but I was told I'd need to complete the exam to get my certificate. However, I have been unable to locate an exam to do. Could I please be advised on where to find it to comp read more
0 upvote
1 Reply
HubSpot Moderator
June 13, 2024 10:57
Hello @Anna21 , Thank you for reaching out to the academy community page! I'm happy to help out with this. The data management course isn't...read more
Solved
MRobitashvili on June 11, 2024
I completed HubSpot Marketing Hub Software exam, got 56/60, but I get the message that the award cannot be generated.
Accepted Solution
Community Manager
June 12, 2024 03:51
Hi @MRobitashvili , Thanks for reaching out to the Community! Could you please try clearing your cache and cookies for all time? Afte...read more
SPaudel7 on June 10, 2024
Hi hubspot tech team, so actually what happend is that. I’m not able to enter the exam. As soon as I click the start exam button, a message pop up saying “you complete the exam. Check results “ and got 0 out of 60 which I haven’t get chance to giv read more
0 upvote
1 Reply
HubSpot Moderator
June 13, 2024 10:55
Hello @SPaudel7 , Thank you for reaching out to the academy community page! I'm happy to help out with this. Can you try a few troubleshoo...read more
APlazasT on June 10, 2024
Course title has changed to Marketing Hub Software New course No share on Upwork option for this updated course yet Hi Learned HubSpot Community, Attached herewith are the screenshots of the latest situation of my certification. read more
HubSpot Moderator
June 12, 2024 18:06
Hello @APlazasT , Thank you for reaching out to the academy community page! I'm happy to help out with this. Our team is currently working on...read more
Solved
ShugarContent on June 09, 2024
Hi HubSpot team Can you please help me transfer all my certifications from the deactivated id: sgarg@icheckgateway.com or sgarg@icgpay.com to shugarcontent@gmail.com please? Thank you! Shubham Garg
0 upvote
1 Reply
Accepted Solution
HubSpot Moderator
June 09, 2024 13:04
Hello @ShugarContent , Thank you for reaching out to the academy community page! I'm happy to help out with this. You are all set! Tha...read more
JGraney on June 06, 2024
Hello! I am unable to complete the "Exploring the Contacts Database in HubSpot" activity as the Create Contact button is greyed out and cannot be clicked. How do I resolve this issue? Cheers! - Jackson
0 upvote
1 Reply
HubSpot Moderator
June 13, 2024 16:30
Hi @JGraney Thanks for reaching out to the Community! It looks like you may not have the required permissions to 'Create Contacts' which may be th...read more
Solved
MoneebAmin on June 05, 2024
Hey Everyone, It's been now almost one week since I submitted my, HubSpot Architecture I and HubSpot Architecture II, practicum for grading. I wonder why the process is taking longer than I expected. Is there anyone who can help me with this read more
0 upvote
2 Replies
Accepted Solution
HubSpot Moderator
June 05, 2024 14:14
Hello @MoneebAmin , Thank you for reaching out to the academy community page! I'm happy to help out with this. You are all set. You should se...read more
MadiKoenig on June 03, 2024
Hello! I am trying to transfer my certificate from mkoenig@bridgestoreadiness.com to my new account madikoenig22@gmail.com . I no longer have access to the old address, but I have my certification PDF with the certification code if that would read more
0 upvote
1 Reply
HubSpot Moderator
June 03, 2024 18:46
Hello @MadiKoenig , Thank you for reaching out to the academy community page! I'm happy to help out with this. You are all set. I just transf...read more
Preet on June 02, 2024
I wanted to inform you that I have recently completed the HubSpot Content Marketing Course on June 2, 2024. However, I am currently experiencing a delay in receiving the updated certificate. As I had previously completed this course in 2020, Hub read more
0 upvote
1 Reply
HubSpot Moderator
June 03, 2024 18:43
Hey @Preet , Thank you for reaching out to the academy community page! I'm happy to help out with this. I just messaged you your updated cert...read more
Anna21 on June 01, 2024
Hello! I have almost completed the Data Management course however I am still waiting for the last practical exercise to be graded "customize a records middle column". I have resubmitted yesterday afternoon but it hasn't changed since. I was wonder read more
0 upvote
2 Replies
Member
June 04, 2024 06:13
Hi Anissa, Thank you for that, how do I get to the exam please as I couldn't seem to find it
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