HubSpot Academy Support

Filter by
  • All labels
  • Agency Partner
  • Announcement
  • Content Marketing
  • Contextual Marketing
  • Email Marketing
  • Growth Driven Design
  • HubSpot Design
  • Inbound Certification
  • Inbound Sales
  • Sales Software
Sort by
Most Recent
  • Most Recent
  • Most Upvoted
State
All
  • All
  • Solved
  • Unsolved
  • No Replies Yet
AShramko on January 23, 2025
Hi! This is Tom from HubSpot Sales. I am here to explore the paid products we offer or help you better use our free products. So that I can point you in the right direction, I'll need to ask a few questions. Is that read more
0 upvote
3 Replies
Recognized Expert | Diamond Partner
January 23, 2025 15:56
Hi @AShramko , I can confirm that I received an error. Can you please share a screenshot of this page that shows everything connected and the ...read more
JDrewitz on January 23, 2025
Hi, I’m currently working on upskilling by pursuing the HubSpot Software Certification. However, I’ve encountered an issue—I don’t have an official HubSpot subscription, which seems to be preventing me from completing the certification. I was unde read more
0 upvote
0 Reply
Jay123 on January 23, 2025
So i completed the test again today and I need it to show this day from today till the end. I need this because I need to show that I did it new to my employer. Why is it not updating? It shows the date from when I took the exam one year ago. Than read more
0 upvote
0 Reply
Stijndh on January 23, 2025
Hi, I want to transfer certificates from my personal email to my business email. I tried transferring them myself, but I don't get a confirmation email. No it's not in my spam or commercial inbox and no I do not get error messages. Yes I ch read more
0 upvote
0 Reply
ODaly on January 22, 2025
I completed the Business Blogging course but havent received a certificate for the completion. Can anyone help me access this certificate?
0 upvote
1 Reply
Top Contributor
January 23, 2025 09:13
Hi, You should head over to HubSpot Academy and check under the Courses tab. Your progress for completed courses is shown there, so you can grab your...read more
ciprianM on January 22, 2025
I need help transferring my certification from an email address I no longer have access to, to my new email address. Could you please assist me with this?
0 upvote
0 Reply
jessienguyen15 on January 21, 2025
I've completed the " Using HubSpot's Free Marketing Tools" course and passed the test, but the no exercise has yet to be graded and is preventing me from receiving certification and it has been over 48 hours and still has not been graded: Cours read more
0 upvote
0 Reply
dfelipe on January 18, 2025
Hola, estoy tratando de ver clases del curso, pero siempre me aparece el siguiente error, ya eliminé caché, ya cambié de redes y el error sigue, es la unica pagina que me genera errores para ver videos. Agradezco la pronta ayuda.
0 upvote
5 Replies
HubSpot Moderator
January 23, 2025 10:18
Hola nuevamente, @dfelipe . Te copio la respuesta que me dan del equipo para que me confirmes por favor si tiene sentido y puedes acceder al conteni...read more
SDSANDERS on January 18, 2025
The location where I am says that the internet connection is working.
0 upvote
1 Reply
Hall of Famer
January 18, 2025 14:25
@SDSANDERS you might try clearing your cache - this could help clear the error if you are connected and help the video to resume working as expecte...read more
Solved
TopShub on January 16, 2025
I'm admittedly an avid overthinker, so I'm sure I missed some really basic step somewhere along the way. But, I'm simply trying to go through the Academy videos and "follow along" with the excercises as recommended. I just got to the first hand read more
0 upvote
3 Replies
Accepted solution
Hall of Famer
January 17, 2025 11:43
Hi @TopShub no problem, happy to help you find these locations within your account. The main navigation changed last year and we're all still learn...read more
ASZ on January 16, 2025
Hello, I hope this is the right place for this! I would like to suggest a course for HubSpot Academy team to create, for affiliate managers. I am really struggling to find helpful information related to this! Thank you!
0 upvote
0 Reply
STuran5 on January 16, 2025
I am having trouble finding the "smart rules" heading on a landing page. I'm doing the "Creating Smart Content in HubSpot" section of the course. I cannot complete the last practical exercise, which is adding smart text to your landing page. I click read more
0 upvote
1 Reply
Key Advisor | Diamond Partner
January 17, 2025 05:35
Hi @STuran5 , The feature is available in Marketing Hub Professional and Enterprise versions, which means given that you are on a free trial of ...read more
cancel
Showing results for 
Search instead for 
Did you mean: 

Looking to start a conversation or ask a question?

Create a post

Sign up for the Community Newsletter

Receive Community updates and events in your inbox every Monday morning.