HubSpot Academy Support

Filter by
  • All labels
  • Agency Partner
  • Announcement
  • Content Marketing
  • Contextual Marketing
  • Email Marketing
  • Growth Driven Design
  • HubSpot Design
  • Inbound Certification
  • Inbound Sales
  • Sales Software
Sort by
Most Recent
  • Most Recent
  • Most Upvoted
  • All
  • Solved
  • No Replies Yet
HCraze on September 27, 2023
Hi there, My company recently started partnering with Hubspot and as a result we've been working on the certifications. I recently completed the Sales Software Certification and moved onto Marketing. I score 74/75 but need to complete addit read more
0 upvote
0 Reply
MGast on September 26, 2023
Can you attached my learnings and certificates to my new email? Old email:
0 upvote
2 Replies
September 27, 2023 13:05
Thank you for thant, but I was "in-process" on a number of others. Can this progress be ported over as well?
Senal_Sapuvida on September 26, 2023
I was about to do the exam and when I clicked "start exam", it said the time is up in like 1 second. I didn't even get to answer the first question. After 12 hours, I tried again, but didn't work.I tried clearing my browsing data and cache, but it read more
1 upvote
0 Reply
THenry7 on September 26, 2023
Good morning! I reached out to Hubspot support and they pointed me in this direction. I've passed the exam and all of the Practical Exercises EXCEPT for "Optimize Your Website for Search Engines". My HubSpot account is hosted through m read more
ATweedie on September 25, 2023
Hello! I just started working on the HUBSPOT REPORTING CERTIFICATION PRACTICUM and while I'm trying to use examples from my work, but we are in the early stages or reporting and therefore, I don't have great examples to share. Feeling kind of stuck read more
0 upvote
2 Replies
September 26, 2023 13:54
Thanks Nicole! This is very helpful. I felt a little lost but this is a great reminder it's about showing knowledge.
KMoser317 on September 25, 2023
Looking to transfer certs from an old email address that I don't have access to anymore to my new work email/Hubspot account.
0 upvote
3 Replies
Community Manager
September 26, 2023 16:11
Fantastic! Thanks for letting me know! Best, Diana
Senal_Sapuvida on September 25, 2023
Hello. I was about to do the exam for email marketing, but the instant I clicked start exam, it said the exam is over and score is 0/60. I waited 12 hours again and tried again, but I didn't even get to answer any questions, because it said the exam read more
0 upvote
3 Replies
HubSpot Moderator
September 26, 2023 17:33
Hi Senal, Are you seeing this same behavior when you check this from a different browser? Are you seeing the same behaviour when they check more
THARIJAONA on September 22, 2023
Hello. Last night, I successfully passed my certification in Social Media Marketing II. I was able to download the certificate, but I can't seem to share it. When I click on "SHARE YOUR ACHIEVEMENT," the page goes blank, and then it returns to the read more
0 upvote
1 Reply
Inbound Professor
September 22, 2023 03:38
Hi @THARIJAONA , hope you are well! Congratulations again on the obtention of your certificate 👏 As mentioned in the French post here , the more
Kpolans on September 21, 2023
Hi! Does anyone know if the contents of the Content Marketing course in HubSpot Academy have been updated since 2019/2020? That's when I finished the course and was thinking to do a refresher, but saw that at least quite a few of the resources under read more
0 upvote
1 Reply
HubSpot Moderator
September 21, 2023 17:47
Thanks for reaching out, @Kpolans ! I went through the course, and it doesn't look like there haven't been any updates made, so if you're more
VBakshi on September 21, 2023
I have completed the Lead Management With HubSpot course but could not get the certificate. I did not do the optional exercises only because it requires hubspot account upgradation and as i student i cant afford it. please provide me my certificate. read more
0 upvote
2 Replies
September 28, 2023 19:52
Can you provide a free trial for me? I finished my test but I only can get my certificate if I pay the Hubspot CRM
RAbelmann on September 21, 2023
0 upvote
2 Replies
Top Contributor | Partner
September 21, 2023 07:17
@RAbelmann Try to refresh your page if it does not work try to open your website on another browser like Google you can try cache clear more
Hellis2 on September 20, 2023
I recentlycompleted and submitted the Practicum required to complete the HubSpot Reporting Certification. I recieved an email saying I did not pass the Practicum but did not recive any feedback that would help me adjust my work in order to pass. Whe read more
0 upvote
1 Reply
HubSpot Moderator
September 21, 2023 16:01
Thanks for posting here, @Hellis2 ! When a practicum is not passed, we don't have insight into what part of it is failed, so the best thing to do more
Showing results for 
Search instead for 
Did you mean: 

Looking to start a conversation or ask a question?

Create a post

Sign up for the Community Newsletter

Receive Community updates and events in your inbox every Monday morning.