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tondakvaibhav on June 24, 2022
Hello, I just completed a Social Media Marketing course but the name appears to be wrong. I changed my name on the profile but there's no effect. How can it be corrected?
0 upvote
0 Reply
IMarcosano on June 24, 2022
Hi, I am still having issues to download the Content Calendar file. I was able to unzip the folder and see all the other files, except for the Excel file of the Social media Calendar. Il says "impossible to open the file because the file is damaged read more
1 upvote
2 Replies
Member
June 24, 2022 11:13
Of course! This is the page. I hope you can help me, Isabella
CSawier on June 22, 2022
Hi, I have completed 11 Academy Certifications over the last few months. One thing I have noticed is that all reference Personas, the Buyers Journey and Ideal Client Profile but each course give a different slant or additional insight. Many peop read more
HubSpot Moderator
June 23, 2022 13:05
Hello @CSawier , Thank you so much for reaching out! That is amazing to hear that you have taken so many courses. We love to hear it! I will ...read more
suesutcliffe on June 22, 2022
From this page... https://app-eu1.hubspot.com/academy/25983774/lessons/192/3574 I clicked on "Check out this lesson" and expected to see the lesson. Instead I arrived here... https://app-eu1.hubspot.com/academy/25983774/tracks/86/intro?_ga=2 read more
0 upvote
1 Reply
HubSpot Moderator
June 24, 2022 11:06
Hi @suesutcliffe , Thank you so much for reaching out to us! I appreciate you sending this over and have looped in my internal team to...read more
KM3 on June 22, 2022
I got an email that my Inbound Marketing certificate will expire, saying that I can easily renew by taking an exam. However, In "My Learning" dashboard, I see that the 2018 version that I completed is no longer available. When clicking into the cour read more
0 upvote
1 Reply
HubSpot Moderator
June 22, 2022 14:20
Hello @KM3 , Thank you so much for reaching out. That is correct, the Inbound 2018 is no longer available you can read more about this annou...read more
Solved
Raffy on June 22, 2022
Hi! After you renew a certification and share it on LinkedIn, do you erase the old one? Do you keep it to show you are updating yourself and not learning only now? Do you remove the old one so that it does not look like you have more certificati read more
0 upvote
3 Replies
Accepted Solution
Key Advisor | Diamond Partner
June 23, 2022 06:20
I'm with @APernell - With the addition of this detail: Keep the original earned date and change the expiration. It shows you've had the certificati...read more
Solved
PAverso on June 21, 2022
Hi, I have been attempting to complete my marketing software course but my exercises at the end of each module will not get graded. I watch all of the videos then complete the practice by pressing "Exercise Completed" in the top right corner as int read more
0 upvote
4 Replies
Accepted Solution
HubSpot Moderator
June 23, 2022 10:07
Hey @PAverso , You are all set now! You should see the certificate now.
Raffy on June 21, 2022
Academy Sitemap Would it be possible to find out or see each and every lesson and which course(s) they belong to or not? My Team Can we have this in another format? A simple listing or a downloadable report of our team members and their lea read more
1 upvote
0 Reply
MSkaggss on June 20, 2022
I took 2 certifications back when I was in college and I can't seem to find the account I took them with. How can I go about finding that account email if I have the certificate ID?
0 upvote
3 Replies
HubSpot Moderator
June 21, 2022 15:39
@MSkaggss Unfortunately everything is tied to an email and I would need an email to look up the certificate.
SAllred on June 20, 2022
Hello, I have been working on the HubSpot Sales Software certification. To complete, there have been several exercises to complete. However, I have liimted access within my portal and cannot speciailly "create a deal". The button is disabled by my read more
0 upvote
1 Reply
Participant | Platinum Partner
June 20, 2022 20:32
Unfortunately, you can't. Why don't you go to your HubSpot Admin with your laptop and asking to grant permission for the timebeing of the exercice. Y...read more
Eogunmade on June 19, 2022
I have been logging into my digital marketing page since June 18 but have been getting "There was a problem loading this page". Please I need this to be resolved soon because am yet to complete my training and getting my exam done.Thank you in advan read more
0 upvote
1 Reply
Community Manager
June 22, 2022 12:57
Hi @Eogunmade , In order to determine if this is a caching issue, could the user try the following please: Clear the browser's cache A...read more
Solved
Eogunmade on June 19, 2022
I have been logging into my digital marketing page and I have been getting this response "There was a problem loading this page" pls I need it to be resolved soon because am yet to finish my course and get my exam done.Thank you in advance.
0 upvote
2 Replies
Accepted Solution
Member
June 21, 2022 06:50
Thank you!!!!! The issue has been resolved
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