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BérangèreL on Fevereiro 21, 2025

Troubleshoot Issues Downloading Certificates on HubSpot Academy - Update from the HubSpot Team

Hi all, We're aware of a problem preventing some users from downloading their certificates. We are sorry for the inconvenience. To be able to troubleshoot it, we'll need more information. Can you please follow these steps so that we can see Leia mais

Responder Announcement

11 avaliações positivas

42 Respostas

YA25

Membro

Setembro 15, 2025 01:37

Certificate Not Downloading After Exam Completion I recently completed the Service Hub Software Certification and passed the exam. However, when I...Leia mais

SGovindarajan on Novembro 10, 2025

#Hubspotsuperadminbootcamp

#Hubspotsuperadminbootcamp Thrilled to complete the #HubSpotSuperAdminBootcamp by HubSpot Academy 🎓 This program strengthened my CRM management, automation, and data optimization skills while offering valuable insights into measuring admin s Leia mais

Responder Announcement

0 avaliações positivas

2 Respostas

SGovindarajan

Colaborador(a)

Novembro 10, 2025 16:00

Thanks, Jaycee! As someone still in the learning phase, the Super Admin Bootcamp really helped me understand HubSpot more clearly and see how everyth...Leia mais

JasBajenting on Novembro 08, 2025

Support

This is a great community to be a part of?

Responder Inbound Sales

4 avaliações positivas

0 Respostas

RTEselio on Novembro 07, 2025

HubSpot

Hello, I am currently exploring HubSpot and HubSpot Academy. The platform is very useful and the learning materials are well-organized and easy to understand. Thank you for providing such a helpful resource.

Responder Inbound Certification

0 avaliações positivas

2 Respostas

Jaycee_Lewis

Gerente da Comunidade

Novembro 07, 2025 10:45

Hey @RTEselio 👋 Welcome to our community! We're so glad you are here. Make sure to check out our Community Learning Paths. We created them to ...Leia mais

POpoku on Novembro 07, 2025

Digital marketing enthusiast

Hello everyone am so excited to be here. I am starting out a new career path and am learning digital marketing here to boost my cv and skills. I hope to from you all.

Responder Email Marketing

0 avaliações positivas

1 Respostas

chighsmith

Gerente da Comunidade

Novembro 07, 2025 10:39

Hi @POpoku , Welcome to the Community! It’s great to have you here. Starting a new career path is an exciting journey, and you’re definitely in...Leia mais

AHoltz on Novembro 06, 2025

Transfer certificates from old work email that is now deactivated to personal email

Hi team, Need some help here, my old work email has been deactivated in my old company's system so I cannot access it and do the regular transfer that the HS documentation states. How can I get these back? I have both my work and personal em Leia mais

Responder Inbound Certification

0 avaliações positivas

1 Respostas

STierney

Gerente da Comunidade

Novembro 06, 2025 14:50

Hi @AHoltz - thanks for posting in the Community! I've sent your a private message with next steps! Shane, Senior Community Moderator

Kenechrist on Novembro 06, 2025

Digital marketing certificate lessons can't download,why?

Digital marketing certificate lessons can't download,why? Can the lessons be downloaded on my device?

Responder Content Marketing

0 avaliações positivas

1 Respostas

APernell

Moderador da HubSpot

Novembro 06, 2025 17:57

Hello @Kenechrist , Thank you for reaching out to the academy community board! I'm happy to help out with this. The digital marketing c...Leia mais

YOlamilekan on Novembro 05, 2025

Making the file public in the HubSpot Content Marketing Academy course

Hello Hubspot Tean, Kindly make some of the files/template in our course (content marketing) public. I have requested access to the content/event audio, and another template for my practice for over a week and not gotten response or granted th Leia mais

Responder Content Marketing

0 avaliações positivas

2 Respostas

YOlamilekan

Membro

Novembro 08, 2025 09:27

Thank you BèrangéreL for acknowledging my message. I'd like something to be done about that, as I'm still yet to be granted access

Solucionado

aslam0 on Novembro 05, 2025

Certificate name correction request

Hi HubSpot Academy Team, I recently completed a HubSpot Academy certification using my account (email). However, my certificate currently shows the name “Design Work” instead of my correct name “Muhammed Aslam P.” Please help me update or reissu Leia mais

Responder HubSpot Design

0 avaliações positivas

1 Respostas

Solução Aceita

DilshadShaikh

Colaborador(a)

Novembro 05, 2025 01:14

Greetings(Assalam o Alaikum) @aslam0 , You can change the name on the certificate by following the steps below: In your HubSpot account, click...Leia mais

JWinger on Novembro 04, 2025

Knowledge Base Clarification

I'm trying to complete self-training in HubSpot Academy and I have questions. I am reading Use automation with marketing emails and I am trying to follow along in an actual email I am creating. What do I do if the options I want are not availa Leia mais

Responder Content Marketing

0 avaliações positivas

1 Respostas

STierney

Gerente da Comunidade

Novembro 04, 2025 19:28

Hey @JWinger - thanks for posting in the Community! I'm happy to tag in some Community experts here to see what insight they may have in answeri...Leia mais

Solucionado

tejooo on Novembro 04, 2025

Is there a reply limit for comments on the HubSpot Community?

Hi everybody, Is there some reply limiter if I want to reply to comments? Do you know if it is a specific time you have to wait before replying? I got this message when answering some questions. Thanks!

Responder Content Marketing

0 avaliações positivas

1 Respostas

Solução Aceita

BérangèreL

Gerente da Comunidade

Novembro 04, 2025 04:21

Hi @tejooo and welcome, we are so glad to have you here! 🤗 Thanks for reaching out to the HubSpot Community and for sharing the screenshot! ...Leia mais

Smartkester on Novembro 04, 2025

Practicals on Email Marketing

Hello everyone, I've gone far on my Email Marketing course but I noticed there are no practicals on how and where to start as a newbie. Most of videos I've watched are just teaching best practices. I would appreciate if real life practicals Leia mais

Responder Starter

0 avaliações positivas

1 Respostas

chighsmith

Gerente da Comunidade

Novembro 04, 2025 10:18

Hi @Smartkester , Thank you so much for taking the time to share your feedback about the Email Marketing course! We truly appreciate your input a...Leia mais

JWinger on Outubro 30, 2025

Finding a Video

I have been in a chat with HubSpot Support (it's just AI) asking repeatedly for a video that shows me step by step how to create a new workflow. I have also searched in the HubSpot Academy and not found a video that isn't "How to increase your marke Leia mais

Responder Inbound Sales

0 avaliações positivas

5 Respostas

JWinger

Membro

Novembro 04, 2025 10:54

Okay, I've started this training, and I've gotten to the second video ( Creating a Workflow in HubSpot ). At 1:11 it says to choose from contact- or ...Leia mais

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Troubleshoot Issues Downloading Certificates on HubSpot Academy - Update from the HubSpot Team