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BérangèreL on Februar 21, 2025

Troubleshoot Issues Downloading Certificates on HubSpot Academy - Update from the HubSpot Team

Hi all, We're aware of a problem preventing some users from downloading their certificates. We are sorry for the inconvenience. To be able to troubleshoot it, we'll need more information. Can you please follow these steps so that we can see Beitrag ansehen

Antworten Announcement

11 Likes

42 Antworten

YA25

Mitglied

September 15, 2025 01:37

Certificate Not Downloading After Exam Completion I recently completed the Service Hub Software Certification and passed the exam. However, when I...Beitrag ansehen

Gelöst

GBarrios6 on November 11, 2025

Algunas características de esta cuenta fuerte suspendidas

Algunas características de esta cuenta fuerte suspendidas This page isn’t available Please check that the URL entered is correct or try loading the page again .  If you’re still having trouble, please contact the website owner. Beitrag ansehen

Antworten HubSpot Design

0 Likes

1 Antwort

Akzeptierte Lösung

Jaycee_Lewis

Community-Manager/-in

November 12, 2025 11:46

Hi, @GBarrios6 👋 These suspensions are handled by the HubSpot team and are not something the community can assist with. You should have a bann...Beitrag ansehen

SGovindarajan on November 10, 2025

#Hubspotsuperadminbootcamp

#Hubspotsuperadminbootcamp Thrilled to complete the #HubSpotSuperAdminBootcamp by HubSpot Academy 🎓 This program strengthened my CRM management, automation, and data optimization skills while offering valuable insights into measuring admin s Beitrag ansehen

Antworten Announcement

0 Likes

2 Antworten

SGovindarajan

Mitwirkender/Mitwirkende

November 10, 2025 16:00

Thanks, Jaycee! As someone still in the learning phase, the Super Admin Bootcamp really helped me understand HubSpot more clearly and see how everyth...Beitrag ansehen

JasBajenting on November 08, 2025

Support

This is a great community to be a part of?

Antworten Inbound Sales

4 Likes

0 Antwort

RTEselio on November 07, 2025

HubSpot

Hello, I am currently exploring HubSpot and HubSpot Academy. The platform is very useful and the learning materials are well-organized and easy to understand. Thank you for providing such a helpful resource.

Antworten Inbound Certification

0 Likes

2 Antworten

Jaycee_Lewis

Community-Manager/-in

November 07, 2025 10:45

Hey @RTEselio 👋 Welcome to our community! We're so glad you are here. Make sure to check out our Community Learning Paths. We created them to ...Beitrag ansehen

POpoku on November 07, 2025

Digital marketing enthusiast

Hello everyone am so excited to be here. I am starting out a new career path and am learning digital marketing here to boost my cv and skills. I hope to from you all.

Antworten Email Marketing

0 Likes

1 Antwort

chighsmith

Community-Manager/-in

November 07, 2025 10:39

Hi @POpoku , Welcome to the Community! It’s great to have you here. Starting a new career path is an exciting journey, and you’re definitely in...Beitrag ansehen

AHoltz on November 06, 2025

Transfer certificates from old work email that is now deactivated to personal email

Hi team, Need some help here, my old work email has been deactivated in my old company's system so I cannot access it and do the regular transfer that the HS documentation states. How can I get these back? I have both my work and personal em Beitrag ansehen

Antworten Inbound Certification

0 Likes

1 Antwort

STierney

Community-Manager/-in

November 06, 2025 14:50

Hi @AHoltz - thanks for posting in the Community! I've sent your a private message with next steps! Shane, Senior Community Moderator

Kenechrist on November 06, 2025

Digital marketing certificate lessons can't download,why?

Digital marketing certificate lessons can't download,why? Can the lessons be downloaded on my device?

Antworten Content Marketing

0 Likes

1 Antwort

APernell

HubSpot-Moderator/-in

November 06, 2025 17:57

Hello @Kenechrist , Thank you for reaching out to the academy community board! I'm happy to help out with this. The digital marketing c...Beitrag ansehen

YOlamilekan on November 05, 2025

Making the file public in the HubSpot Content Marketing Academy course

Hello Hubspot Tean, Kindly make some of the files/template in our course (content marketing) public. I have requested access to the content/event audio, and another template for my practice for over a week and not gotten response or granted th Beitrag ansehen

Antworten Content Marketing

0 Likes

3 Antworten

APernell

HubSpot-Moderator/-in

November 12, 2025 12:56

@YOlamilekan Hi! The study guide and all resources are available for you to access. These are the only files you'll need for the course.The study g...Beitrag ansehen

Gelöst

aslam0 on November 05, 2025

Certificate name correction request

Hi HubSpot Academy Team, I recently completed a HubSpot Academy certification using my account (email). However, my certificate currently shows the name “Design Work” instead of my correct name “Muhammed Aslam P.” Please help me update or reissu Beitrag ansehen

Antworten HubSpot Design

0 Likes

1 Antwort

Akzeptierte Lösung

DilshadShaikh

Mitwirkender/Mitwirkende

November 05, 2025 01:14

Greetings(Assalam o Alaikum) @aslam0 , You can change the name on the certificate by following the steps below: In your HubSpot account, click...Beitrag ansehen

JWinger on November 04, 2025

Knowledge Base Clarification

I'm trying to complete self-training in HubSpot Academy and I have questions. I am reading Use automation with marketing emails and I am trying to follow along in an actual email I am creating. What do I do if the options I want are not availa Beitrag ansehen

Antworten Content Marketing

1 Likes

2 Antworten

danmoyle

Koryphäe | Platinum Partner

November 11, 2025 08:57

Hey there @JWinger . I'll see if I can help out here. First, I want to offer two options in the email and record which option the reader sel...Beitrag ansehen

Gelöst

tejooo on November 04, 2025

Is there a reply limit for comments on the HubSpot Community?

Hi everybody, Is there some reply limiter if I want to reply to comments? Do you know if it is a specific time you have to wait before replying? I got this message when answering some questions. Thanks!

Antworten Content Marketing

0 Likes

1 Antwort

Akzeptierte Lösung

BérangèreL

Community-Manager/-in

November 04, 2025 04:21

Hi @tejooo and welcome, we are so glad to have you here! 🤗 Thanks for reaching out to the HubSpot Community and for sharing the screenshot! ...Beitrag ansehen

Smartkester on November 04, 2025

Practicals on Email Marketing

Hello everyone, I've gone far on my Email Marketing course but I noticed there are no practicals on how and where to start as a newbie. Most of videos I've watched are just teaching best practices. I would appreciate if real life practicals Beitrag ansehen

Antworten Starter

0 Likes

1 Antwort

chighsmith

Community-Manager/-in

November 04, 2025 10:18

Hi @Smartkester , Thank you so much for taking the time to share your feedback about the Email Marketing course! We truly appreciate your input a...Beitrag ansehen

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