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BérangèreL on February 21, 2025
Troubleshoot Issues Downloading Certificates on HubSpot Academy - Update from the HubSpot Team
Hi all, We're aware of a problem preventing some users from downloading their certificates. We are sorry for the inconvenience. To be able to troubleshoot it, we'll need more information. Can you please follow these steps so that we can see read more
Reply Announcement
9 upvotes
26 Replies
SHeredia-2025
Member
March 31, 2025 13:41
How long is this going to take? I want to download and print my Digital Marketing Certificate since last week No one has been able to help me
Ashrraf on April 18, 2025
Inbound Certificate needs to be resent to Upwork
When I passed my certification, I sent it to Upwork, but I need to resend the request to Upwork
Reply Inbound Certification
0 upvote
0 Reply
PrashanthP on April 18, 2025
Can't view my completed courses and certificates
Hi I logged into HubSpot Academy after a while (a few years to be precise) and I seem to have lost all the courses that I had completed as well as the certificates. I am using the same email ID I did when I completed said courses. Can anyone read more
Reply Announcement
0 upvote
0 Reply
DilionSmith on April 17, 2025
Exam passed but award not generated
So a few weeks ago I took the HubSpot CMS Dev course. I passed everything but still I don't see my certificate.
Reply Content Marketing
0 upvote
8 Replies
kennedyp
Community Manager
April 18, 2025 20:00
Thanks for checking that, @DilionSmith ! Just to clarify, it looks like the exam you completed on the 4th was for the HubSpot CMS for Developers ...read more
VKumar097 on April 17, 2025
HubSpot Course
Which is the best course to learn for Hubspot integration with Google Ads leads for beginners?
Reply Inbound Sales
0 upvote
0 Reply
AHirna on April 16, 2025
Certificate resolution
Hey, I would like to find out if is possible to get a higher resolution for my certifications? I downloaded it , but it look blury and non-professional. Thank you!
Reply Inbound Certification
0 upvote
0 Reply
Usman27 on April 11, 2025
Re-send HubSpot Academy certificate with updated name for verification to UpWork profile
How to resend the verification email to Upwork again from HubSpot? Since I have updated my name on the certification Upwork is requesting me to send the verification email again.
Reply Free
0 upvote
6 Replies
Usman27
Member
April 16, 2025 10:46
Already did that, no help - visited the link on the screenshot - no help Can you please resend Upwork the certificate verification email from your e...read more
KFigor5 on April 10, 2025
Need to Finish Certification at a New Email
I was a super user of hubspot last year and when through a couple certification courses. however, before the end and taking my exam, i was laid off during a company restructuring. I lost all information, including login ability and my workbook. is read more
Reply Inbound Certification
0 upvote
0 Reply
Simjo on April 10, 2025
Question about the duration of Content Marketing exam
Hello, In my account, I noticed an error: the duration of the certification exam has recently changed from one hour to three minutes. Please note that I intend to take the exam at the end of April or early May 2025. Thank you for your answer read more
Reply Content Marketing
0 upvote
0 Reply
hannalupico on April 09, 2025
Account level is blocking me from completing course
I'm taking the Hubspot Admin certification course. There's a practical exercise where you create a team in Hubspot that I can't complete due to being on a free tier of Hubspot. How can I pass this section and get my certification? Can I get the Hub read more
Reply Email Marketing
0 upvote
0 Reply
Usman27 on April 09, 2025
Name not being updated on Certification.
Hi, I’ve completed the HubSpot Inbound Certification, but I mistakenly used my nickname when creating the account. I updated my name afterward, but the certificate still shows the old name. Based on HubSpot’s guidance, the certificate should regene read more
Reply Academy
0 upvote
0 Reply
DMattu2 on April 08, 2025
Transfer a certificate from an old work account that I no longer have access to
Hey, I need to submit a certificate I obtained for 'Excel for Marketers' however I achieved this on an old work account. I no longer have access to that account, please can I get some support on how I can transfer it to my own business account. read more
Reply Email Marketing
0 upvote
0 Reply
MOkechukwu9 on April 07, 2025
Learning something new
I decided to finally learn about digital marketing, I definitely know I'd learn one or two things that will come in handy in my life
Reply Content Marketing
0 upvote
0 Reply
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Troubleshoot Issues Downloading Certificates on HubSpot Academy - Update from the HubSpot Team