Hi all,
We're aware of a problem preventing some users from downloading their certificates. We are sorry for the inconvenience. To be able to troubleshoot it, we'll need more information. Can you please follow these steps so that we can see read more
Hi, Why are most of the marketing courses (the ones with certifications) not up-to-date? It doesn't make sense as they should be updated yearly. The content is obsolete. How can I know what version I'm listening to while taking a course? I alway read more
Hello, I need help with my HubSpot Marketing Software certification. I have already finished the exam, but it says I still need to complete the activity “Create an email.” I have already completed this activity, and more than 24 hours have passed, read more
Hello all, I have completed two of the Hubspot Certification Practicums, Integrating With HubSpot I: Foundations and HubSpot CMS for Developers. I have passed both of the auto graded exams but I have not heard back regarding the manually graded pr read more
Hi guys! A prospect reached offered open role in email marketing and lead generation. They are running a marketing campaign for a company hosting some events happening in 2026. The campaign is to get business owners and brands to take bo read more
Hey @EChinyere8 the scope of work could be quite a large range without any information on the company, the event or the role itself. Normally this ...read more
Hello @Dchumia ,
Thank you for reaching out to the academy community board! I'm happy to help out with this. Can you share the name of the co...read more
Hello! I could use some help here for one of my students. They need to take one of your great certificates (Social Media Marketing) as an assignment in this course. This student shows their account being deactivated and even setting up a new account read more
Hi @SHarrel , check out this article here: https://knowledge.hubspot.com/account-management/recover-your-inactive-hubspot-account . Fill-up the f...read more
Hello, I’m currently working on completing my HubSpot Marketing Software Certification. While I’ve already passed the exam, I’ve encountered an issue with the practical exercises - some of them require access to Marketing Hub Professional features, read more
Hello @RitaCHUANG ,
Thank you for reaching out to the academy community board! I'm happy to help out with this. To get a Hubspot free trial,...read more
I have already taken the course and passed the exam, but the practical lessons I can't do the practical lessons because the free version of Hubspot that the lessons link to doesn't have the functionality needed to do them. Where do I go from here?
Hello @JMonroe1 ,
Thank you for reaching out to the academy community board! I'm happy to help out with this. You would want to do a free tri...read more
Hello, I completed this exam and the required coursework over a week ago but still do not see this reflected in my account. I also see that when I go to the course now, it is not showing that I have taken the exam. Is there a way to know what else read more
Hello @JNeal86 ,
Thank you for reaching out to the academy community board! I'm happy to help out with this. You are all set. You should see ...read more