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BérangèreL on February 21, 2025
Troubleshoot Issues Downloading Certificates on HubSpot Academy - Update from the HubSpot Team
Hi all, We're aware of a problem preventing some users from downloading their certificates. We are sorry for the inconvenience. To be able to troubleshoot it, we'll need more information. Can you please follow these steps so that we can see read more
Reply Announcement
11 upvotes
40 Replies
makima
Member
July 10, 2025 02:14
Thanks for letting us know about the issue with downloading certificates. We’re sorry for the inconvenience. To help us troubleshoot,...read more
FilizKoc on June 20, 2025
Title: Issues with HubSpot Academy Exam – Incorrect Errors and Question Count
Hello HubSpot Community, I am experiencing a problem with the HubSpot Academy exam. The system repeatedly shows errors on questions I have answered correctly. Additionally, it tells me that I haven’t completed 10 questions, even though I answered a read more
Reply Tickets video
0 upvote
0 Reply
direland on August 18, 2020
link broken for my test score information
Hi Support: I quickly (too quickly) took my certification test and failed. (Only a 45). The button at the bottom said that if I clicked it, the list of questions would generate. I clicked the link but it took me to a link that was broken (to aws). read more
Reply Tickets
0 upvote
1 Reply
cristinaAW
HubSpot Employee
August 19, 2020 12:44
Hi @direland , Thanks for reaching out! Can you please provide a screenshot of the link in question? Which certification were you working on? ...read more
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Troubleshoot Issues Downloading Certificates on HubSpot Academy - Update from the HubSpot Team