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BérangèreL on February 21, 2025
Troubleshoot Issues Downloading Certificates on HubSpot Academy - Update from the HubSpot Team
Hi all, We're aware of a problem preventing some users from downloading their certificates. We are sorry for the inconvenience. To be able to troubleshoot it, we'll need more information. Can you please follow these steps so that we can see read more
Reply Announcement
10 upvotes
27 Replies
GTulowa
Member
May 14, 2025 10:03
Hello, Just a quick message to say that I’m experiencing the same issue. If someone from the HubSpot team could get back to me to help resolve it, th...read more
S_Gluyas on May 12, 2025
Help with Hubspot service hub software certification writing my knowledge base article....no link
i passed th written exam and going to the knowlege base article, but I cannot find the link tos star writing my article
Reply Sales Software
0 upvote
0 Reply
amouraz on January 30, 2025
HubSpot Academy Exercise: Book a Meeting Using the Meeting Rotations Tool
Hello! I’m unable to complete the task "HubSpot Academy Exercise: Book a Meeting Using the Meeting Rotations Tool." When I select "Schedule a meeting," nothing happens. I activated the 14-day free trial, hoping it was a limitation issue, but read more
Reply Sales Software
0 upvote
1 Reply
TKrypas
Contributor | Platinum Partner
January 30, 2025 03:01
Hi there, below are some troubleshooting steps you can try: Basic Troubleshooting: Clear Cache & Cookies: Ask them to clear their browser cach...read more
Solved
TopShub on January 16, 2025
Different Options On My Dashboard
I'm admittedly an avid overthinker, so I'm sure I missed some really basic step somewhere along the way. But, I'm simply trying to go through the Academy videos and "follow along" with the excercises as recommended. I just got to the first hand read more
Reply Sales Software
0 upvote
3 Replies
Accepted solution
Jnix284
Hall of Famer
January 17, 2025 11:43
Hi @TopShub no problem, happy to help you find these locations within your account. The main navigation changed last year and we're all still learn...read more
BGrossi on January 13, 2025
Exercício Criar um Negócio do Sales Hub
Olá! Eu completei todos os módulos do Sales Hub, passei no exame e concluí o exercício Criar um Negócio, mas já se passaram 24 horas e não recebi o resultado, quero muito obter o certificado. O que devo fazer?
Reply Sales Software
0 upvote
2 Replies
BGrossi
Member
January 14, 2025 12:47
Olá! Entrei na minha conta e no curso e lá diz que o exercício Criar um Negócio será avaliado em 24 horas e para conseguir o certificado, devo realiza...read more
John77 on January 12, 2025
CRM Course - videos not working
Hi, for the introductory CRM course, there is this worksheet provided: https://cdn2.hubspot.net/hubfs/137828/Excel-Tips-Importing-Your-Data-To-Your-CRM.pdf It seems to refer to an existing spreadsheet. Is there a sheet that should be provided? read more
Reply Sales Software
0 upvote
0 Reply
patriciadomin on November 28, 2024
no he recibido mi certificado
buenas hecho mi curso de sofware de ventas hubspot y no he recibido mi certificado
Reply Sales Software
0 upvote
1 Reply
Lazuaje
HubSpot Moderator
December 04, 2024 08:34
¡Hola, @patriciadomin ¿Podrías compartirnos, por favor, la siguiente información para poder ayudarte mejor con tu certificado? Correo el...read more
WStewartII on November 22, 2024
Badge
After acquring the Inbound Sales Certification course, I was provided a certificate. However, it was my understanding a badge was also included. If so this was not received by me. How can I go about receiving the badge?
Reply Sales Software
0 upvote
0 Reply
Solved
camillacs on November 08, 2024
Não consigo concluir minha certificação do Hubspot Marketing Software
Não consigo obter minha certificação do Hubspot Marketing Software. Já consegui a pontuação necessária para passar no exame. Porém, está tudo travado no exercício "crie um contato manualmente no Hubspot". Já fiz o exercício, mas ele está há dias par read more
Reply Sales Software
0 upvote
4 Replies
Accepted solution
camillacs
Member
November 29, 2024 17:03
Olá, PamCottom! Tudo bem? Fiz o exercício novamente e reenviei para avaliação, agora deu certo e consegui a certificação. Obrigada por sua ajuda e ...read more
SValentinez on October 18, 2024
Certificación
Hoy terminaré mis casos prácticos y solo estaré esperando me los califiquen para proceder a mi certificación, mi pregunta es cuánto demora este proceso de revisión de casos prácticos?
Reply Sales Software
0 upvote
1 Reply
LauraPVelezV
HubSpot Moderator
October 18, 2024 15:54
¡Hola, @SValentinez ! Gracias por escribirnos. Te cuento que tenemos dos tipos de ejercicios: unos a los que llamamos practicums, en los que nos dem...read more
sshumaker16 on October 15, 2024
Locked account, need help with certifications
I was recently laid off and locked out of my original HubSpot account. Is there a way you can pull the certifications i achieved so i can highlight them in my resume? My account was read more
Reply Sales Software
0 upvote
0 Reply
CKillinger on October 07, 2024
Practical Exercises have not been graded for Sales Software Cert
Please help! I have completed all practical exercise to proceed to the exam. I have not received grades on the exercises. I would appreciate any direction.
Reply Sales Software
1 upvote
2 Replies
CKillinger
Participant
October 13, 2024 16:39
i have been out of town. YES this is still an issue.
mbenloubane9 on September 30, 2024
Need a Copy of My Certifications
Hi! I received 2-3 marketing certifications a year ago but since have lost access to the company workspace. I need to get a copy of my certificates for my new role. Can anyone help me?
Reply Content Marketing Email Marketing Inbound Certification Sales Software
0 upvote
1 Reply
HSyed
HubSpot Moderator
October 01, 2024 11:21
Hi @mbenloubane9 , Thanks for reaching out! You can access your (active) certifications at any time by following these steps: View, share, ...read more
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Troubleshoot Issues Downloading Certificates on HubSpot Academy - Update from the HubSpot Team