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  • ckibera on July 22, 2021
    0 upvotes
    6 Replies
    Hi , I'm working getting the Hubspot marketing software certification but I'm stuck on the create a blog practical excercise. I've done the excercise and published blogs about 4 times now but the results are showing me I'm still in progress. I've d...
    Reply
    HubSpot Moderator
    July 26, 2021 09:56
    Hi @ckibera - this link also goes to a landing page. In order for it to be blog post, you'll have to create the asset here https://app.hubspot.com...
  • Tushar05 on July 11, 2021
    0 upvotes
    1 Replies
    Tried clearing my browsers catche;opend this in another browser nothing worked out. At the bottom there's "please contact the support" can't you add the direct hyperlink to your support. Please help me to get through this. Seriously???
    Reply
    HubSpot Moderator
    July 15, 2021 06:14
    Hi @Tushar05 , Thank you for reaching out to us! I apologize that their is not a direct link to our customer support line but, I do suggest i...
  • Solved
    KGideon on May 13, 2021
    0 upvotes
    2 Replies
    Hello, my team is new to Hubspot and is working through the Hubspot Sales Software Certification. Several of us have passed and been certified, but two members of our team show that the practical exercise "Create a deal" is not completed. They have ...
    Reply
    HubSpot Moderator
    May 14, 2021 08:46
    Hey @KGideon , Thanks for following up! I see both practicals are "started" for these users -but it is not logging the actual completion of t...
  • LCompton on May 04, 2021
    0 upvotes
    2 Replies
    I have been on livechat to HubSpot but have exhausted all options on how to fix this so hoping someone may have some advice. On my sales pipeline, when a deal is 'Lost' it asks for a reason as to why which is perfect. However, I want there to b...
    Reply
    Member
    May 04, 2021 07:20
    Thanks George. I have managed to fix this my removing it as a required field when closing the deal, editing the properties to add the drop down,...
  • jjokinen on January 21, 2021
    0 upvotes
    4 Replies
    Hi, I've completed 99% of the Hubspot Reporting course but just noticed that I cannot complete it fully because I don't have access to custom reports on the Free account I use for all my coursework. It seems a bit wrong that you're able to compl...
    Reply
    Member
    February 26, 2021 16:37
    Hi Cristina, I have the exact same issue, could you please help? thank you 🙂 Valerie
  • Alec on August 24, 2020
    0 upvotes
    1 Replies
    Hello, I am doing the HubSpot Sales Software Certification and in the second step in the second practical task where you need to create an email template I cannot access the actual site of this task. It only pops up for a second: https://app.hubs...
    Reply
    Inbound Professor
    August 27, 2020 12:34
    Hi Alec, Thanks for letting us know about this! I just made an adjustment to how that practical exercise works. If you try it again, does it wo...
  • hollygardner on July 30, 2020
    0 upvotes
    3 Replies
    Hi there! I completed the Sales Software course around 3 days ago and the exerises in the 2nd and 3rd modules have updated to say that I have completed them. However, the exercise in the first module entitled "Filter you Contacts" says its stil...
    Reply
    Top Contributor
    July 31, 2020 07:02
    Hey Hollygardner, Just a heads up, you usually have to wait 24 hours for the activity to be marked. I'd recommend checking it again after 24 hour...
  • wasim on July 05, 2020
    0 upvotes
    1 Replies
    I don't know where else to post this question, Can someone guide me on how can I customize my username which is like edfryed in this case: https://growth.org/edfryed Thanks
    Reply
    Community Manager
    July 08, 2020 03:18
    Hey @wasim You should be able to edit your user name following these steps: I hope this helps Sharon
  • Solved
    DavidC1 on June 13, 2020
    0 upvotes
    1 Replies
    Hi, I'm having an issue with something I must complete to proceed with my certification. When I have the exercise to create a form, it says I must add a footer to my followup email. If I don't, the "save" button is greyed out. Every time, I create a...
    Reply
    Academy Team
    June 16, 2020 11:21
    Hi @DavidC1 , Thank you for reaching out! It sounds like the follow-up email does not have the mandatory tokens in the footer according to CA...
  • Solved
    MackenzieBailey on June 12, 2020
    0 upvotes
    2 Replies
    Hi, I am working my way through the certification "HubSpot CMS for Marketers." I am attempting to complete the practical exercises, but there is an issue with creating a sandbox account. Here's what the instructions on the page say: Create a ...
    Reply
    June 12, 2020 12:18
    Hi Cristina, Thank you for your quick reply. 🙂 It would be valuable to specify that the paid version is required in this course before people sta...
  • CrissiePorter on May 26, 2020
    0 upvotes
    1 Replies
    In Academy, Prospecting part 2, the practical exercise, I am trying to submit a template. When I do, the little check mark is checked and says this is a good email template or something similar. When I click send, I get this message: Template w...
    Reply
    Academy Team
    May 28, 2020 05:42
    Hi @CrissiePorter , Thank you for reaching out! Can you please tell me whcih certification and lesson/exercise you are specifically working on...
  • rwingender on March 07, 2020
    0 upvotes
    3 Replies
    I've completed this course, except for one thing: "Create a sequence from your library". It's impossible to complete the course because it's impossible to complete this exercise. When you try, you don't get the option to do it - you are limited to a...
    Reply
    Academy Team
    March 11, 2020 10:06
    Hi @rwingender , Thank you for your feedback. I understand your frustration and your feedback is very much appreciated and taken seriously. A...
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