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HubSpot Academy Support

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AHassan136 on April 16, 2024

Dear customer, I hope this message finds you well. We wanted to bring to your attention that during

I have a problem in adding my HubSpot certificate to my Upwork profile

Reply Inbound Sales

0 upvote

1 Reply

RatulRahman

Contributor | Partner

April 17, 2024 10:31

Can you give me a screenshot?

MarilenaN on February 22, 2024

Cannot complete a course due to missing exercise

Hello I have completed this course and the only step missing for the certification is the Make a call in the Using Sales Hub's Sales Content Tools. When accessing to make the call and submit it, I get this error (screenshot) and am promp read more

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0 upvote

3 Replies

MarilenaN

Participant

March 04, 2024 04:00

Hello, I still see the course as unfinished. Can you please help me? Thanks

j_k_nash101 on December 17, 2023

My Team - Showing out of date classes

I love the my team feature as it alows me to see who has completed what cources quickly however I am seeing some cources that are 'out of date' i.e. you click into them and you cant take the course because its an old version. I sure I am not the onl read more

Reply Agency Partner Announcement Content Marketing Contextual Marketing Email Marketing Growth Driven Design HubSpot Design Inbound Certification Inbound Sales Sales Software

0 upvote

6 Replies

NicoleJ

HubSpot Moderator

December 20, 2023 15:38

I looked into this further and there's no way to delete or "erase" the progress you have made on the Academy courses you have taken (i.e. we can't d...read more

MPorto3 on November 30, 2023

HubSpot Academy Exercise Approval

Anyone else completed their exam and all exercises but get this note at the end, its as if 1 exercise did not get graded, would only one of them take 24 hours to be graded if all others seem to be complete? I have passed the exam and this is the on read more

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0 upvote

1 Reply

NicoleJ

HubSpot Moderator

November 30, 2023 18:50

Thanks for posting here @MPorto3 , What course are you getting that message for? I'm happy to take a look! Take care, Nicole Community ...read more

THenry7 on September 26, 2023

Hubspot CMS for Marketers: Practical Exercise Issue

Good morning! I reached out to Hubspot support and they pointed me in this direction. I've passed the exam and all of the Practical Exercises EXCEPT for "Optimize Your Website for Search Engines". My HubSpot account is hosted through m read more

Reply Content Marketing HubSpot Design Inbound Sales

0 upvote

1 Reply

THenry7

Member | Elite Partner

October 09, 2023 09:09

Hi there, can I please get a response to this? The support ticket I opened has closed and this still hasn't been resolved. Thank you,

VBakshi on September 21, 2023

Did Not Get Certificate!!

I have completed the Lead Management With HubSpot course but could not get the certificate. I did not do the optional exercises only because it requires hubspot account upgradation and as i student i cant afford it. please provide me my certificate. read more

Reply Inbound Sales

0 upvote

2 Replies

MMarinho

Member

September 28, 2023 19:52

Can you provide a free trial for me? I finished my test but I only can get my certificate if I pay the Hubspot CRM

SBERTRAND on September 15, 2023

Can't Renew Inbound Sales Certificate

Help! Received email explaining that my Inbound Sales Certificate is about to expire. I logged in and retook the text. The score was updated, but the certicate was not renewed. The date wasn't changed either. The email say it would be ea read more

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0 upvote

2 Replies

SBERTRAND

Participant

September 18, 2023 15:25

Ok. Thank you very much, Nicole! 🙂

FollowStart on September 11, 2023

After finishing a course, will be revealed, via which Hubspot Company Profile I did it?

Hello community, Does anybody know, after finishing a course on Hubspot Academy (lets say Revenue Ops), will it be revealed in the number of Certification or somewhere else, via which Hubspot Company Profile I did it? I ask it because I have my read more

Reply Inbound Certification Inbound Sales

0 upvote

4 Replies

FollowStart

Member

October 25, 2023 08:59

Hi @NicoleJ , Thanks! How can the certificate be then verified from my potential employer, as an example? And if it can be proven online, then ...read more

Solved

JJalonen on September 05, 2023

Transfer certifications

Hi I'm trying to transfer my certifications from jalonen.jaakko@gmail.com to my new account jaakko@hubit.fi . Somehow I won't recieve the confirmation email even though the website let me know that it has sent it. It is not in the spam folde read more

Reply Agency Partner Inbound Certification Inbound Sales

0 upvote

2 Replies

Accepted Solution

NicoleJ

HubSpot Moderator

September 05, 2023 16:05

Thanks for reaching out @JJalonen ! I've gone ahead and transferred certifications from your old email address to your new one using an internal to...read more

Solved

SShepherd7 on August 07, 2023

Create Team Button is locked

I am trying to complete the requirement for the Managing your HubSpot Account as an Admin practical exercise of "Create a Team" but the Create Team Button is Locked and I can not create a team.

Reply Inbound Sales

0 upvote

3 Replies

Accepted Solution

NicoleJ

HubSpot Moderator

August 09, 2023 12:57

Thanks for posting @SShepherd7 ! Mike is correct, however, you can have a free trial of Sales Professional (or another one) to accomplish this and...read more

Solved

SBrentari0 on July 06, 2023

Before the Awareness Stage

Our company offers a solution to a problem many business owners don't even know they have. Would it be smart for us to reach out to businesses to let them know they have the problem rather than waiting for Customers to hit the awareness stage and co read more

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1 upvote

1 Reply

Accepted Solution

jolle

Recognized Expert | Partner

July 06, 2023 16:42

Hey @SBrentari0 , thanks for reaching out! Just a heads-up that I'm not sure if your post will get the most visibility here (you posted in the HubSp...read more

MWellington on June 15, 2023

What classes/lesson should I take?

What are the best courses to take as an account manager/client success manager that will help me use HubSpot to it's fullest potential?

Reply Inbound Certification Inbound Sales

0 upvote

1 Reply

APernell

HubSpot Moderator

June 15, 2023 17:34

Hello @MWellington , Thank you for reaching out to the academy community page! I'm happy to help out with this. You can take a look at our l...read more

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