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BérangèreL on February 21, 2025

Troubleshoot Issues Downloading Certificates on HubSpot Academy - Update from the HubSpot Team

Hi all, We're aware of a problem preventing some users from downloading their certificates. We are sorry for the inconvenience. To be able to troubleshoot it, we'll need more information. Can you please follow these steps so that we can see read more

Reply Announcement

10 upvotes

27 Replies

GTulowa

Member

May 14, 2025 10:03

Hello, Just a quick message to say that I’m experiencing the same issue. If someone from the HubSpot team could get back to me to help resolve it, th...read more

dmarthi on May 09, 2025

Can someone recommend the suitable learning path or Which course offers end-to-end training in?

Hello, Can someone recommend the suitable learning path or Which course offers end-to-end training in? : 1. HubSpot workflows, marketing automation, reporting, integrations, email building, GTM enablement 2. Managing and maintaining CRM read more

Reply Content Marketing Contextual Marketing Email Marketing Inbound Sales

0 upvote

2 Replies

dmarthi

Participant

May 10, 2025 14:27

Appreciate your reply. Could you also please suggest what kind of job roles the skills I mentioned are most suitable for? Also, which module do I beg...read more

Solved

VKumar097 on April 17, 2025

HubSpot Course

Which is the best course to learn for Hubspot integration with Google Ads leads for beginners?

Reply Inbound Sales

0 upvote

1 Reply

Accepted solution

Josh

Recognized Expert | Diamond Partner

April 22, 2025 08:06

Hi @VKumar097 , Check out these courses on Academy: Specific to connecting in HubSpot: https://academy.hubspot.com/lessons/started-with-h...read more

ASharma111 on March 31, 2025

Exam Question Placement Review Request

After reviewing my exam breakdown, I believe these two questions are in the incorrect section, despite my correct answers. Please verify -Which of the following is an example of a common connection? - What is a trigger event?

Reply Inbound Sales

0 upvote

0 Reply

aboompag on March 05, 2025

not able to view the certificate or download

I recently completed the Inbound Sales Certification , but I am unable to see the certification on my profile or download it. Could you please help me resolve this issue

Reply Inbound Sales

1 upvote

3 Replies

BAhmed62

Participant

March 09, 2025 13:13

Same here. Completed the SEO certification. Can't download and preview leads me to an error.

CBlair8 on February 26, 2025

certification transfer from inaccessible email

Hi I need to get all of my certifications from previous work emails transferred from caleb@roofingbusinesspartner.com caleb@mavenmg.com To Caleb.d.blair@gmail.com Thank you!

Reply Inbound Sales

0 upvote

1 Reply

APernell

HubSpot Moderator

February 27, 2025 17:31

Hello @CBlair8 , Thank you for reaching out to the academy community page! I'm happy to help out with this. You are all set! Thank you...read more

ANaughton5 on February 07, 2025

Buyer personas

I'm trying to do the buyer persona exercise, but at this stage my personas are strictly hypothetical. I don't have any real-life contacts. I'm inventing personas who I think are as close to real life as possible, so I can best design a marketing pla read more

Reply Inbound Sales

0 upvote

1 Reply

YoelBA-GDS

Top Contributor

February 16, 2025 16:54

Hi! I feel your frustration. In my experience, a Persona is a dynamic thing. You start with the most basic identifying characteristics of the potent...read more

dfelipe on January 18, 2025

Problemas al cargar mis clases

Hola, estoy tratando de ver clases del curso, pero siempre me aparece el siguiente error, ya eliminé caché, ya cambié de redes y el error sigue, es la unica pagina que me genera errores para ver videos. Agradezco la pronta ayuda.

Reply Inbound Sales

0 upvote

7 Replies

LauraPVelezV

HubSpot Moderator

January 27, 2025 17:36

Hola, @dfelipe . En ese caso, lo que podría recomendarte es que descargues los recursos adicionales: aunque no son los videos, tienes acceso ...read more

HassanAnees on January 10, 2025

Certification Expiration

How do i renew my Frictionless sales Certification which is about to expire? Please guide if i have to retake the whole course and examination or is there any other way to renew it? Thank you!

Reply Inbound Sales

0 upvote

1 Reply

Jigar_Thakker

Recognized Expert | Diamond Partner

January 15, 2025 07:24

Hi @HassanAnees , You will have to retake the course and the exam associated with that certification to renew. Here's more details to the sa...read more

oogwuegbu on December 31, 2024

Unavailability of the prototype test questions on Coursera

I have been taking your Strategic CRM course on coursera and i discovered that the protype W design page, used to answer the weekly assessments cannot be accessed,as coursera cannot find the page. this has limited my ability to practice after every read more

Reply Inbound Sales

1 upvote

0 Reply

Solved

JLipstein on November 04, 2024

RE: Inside Sales Exam

Hello, During the breakdown of my exam, I was told I got this question wrong: True or false? You should only start identifying passive buyers after identifying all of the active buyers. My answer that I gave during the exam is: False. read more

Reply Inbound Sales

0 upvote

1 Reply

Accepted solution

JLipstein

Participant

November 05, 2024 02:25

O.k. please disregard this post.. lol

Solved

TH-MRB on October 22, 2024

Handling blank properties when overwriting submission data

If a client updates their contact information via a form, is it possible to overwrite the old data with blanks? For example: Street address 2 was needed in the original address, but in the updated address, it is blank. Unfortunately, when read more

Reply HubSpot Design Inbound Sales

0 upvote

3 Replies

Accepted solution

TomM2

Thought Leader | Platinum Partner

October 23, 2024 06:22

Hey @TH-MRB not through forms. The only way to do this would be through workflows. You could trigger a workflow on your form submission, you cou...read more

CKillinger on October 13, 2024

Practical Exercises have not been graded for Sales Software Certification

Well its been over 9 days since I completed the exercises. I havent received any scoring. I'd like to know that I passed before going to the exam. What might be the holdup? Is it my "user error"?

Reply Inbound Certification Inbound Sales

0 upvote

2 Replies

kristovakat

Member

March 21, 2025 02:41

Hi @APernell , I'm having the same issue. Could you help me out with that? Thanks!