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EliskaHronkova on March 20, 2024
Hello, I am working on my Macbook and I keep struggling with viewing HubSpot Academy content. It is either stuck at loading or the video is a blackscreen. This seems to be apple specific issue, since on my previous notebook academy worked well. read more
0 upvote
2 Replies
Member
March 26, 2024 11:35
Same here. Tried everything literally and nothing is working
Solved
JInnes2 on January 23, 2024
I cannot complete the test and get the certificate despite achieving 65/75, a pay wall is blocking me from completing the practicals..
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
January 24, 2024 10:09
Hi @JInnes2 , While frustrating, that is expected behavior. The marketing software certification has elements that require a paid subscription...read more
dsmarion on January 12, 2024
I retook the exam for the HubSpot CMS for Developer course but my certificate was not updated and it expires tomorrow. Please advise. Portal No: 8995180
0 upvote
2 Replies
Contributor
January 15, 2024 08:03
I checked this morning and the certificate still says it expires on Jan. 13th, 2024 (2 days ago). Please can you fix this. Thanks.
LAndrews2 on January 04, 2024
I recently retook my exam since my certificate expired, but the certificate that is loading still shows the old dates. How do I get a certificate that has been updated?
0 upvote
2 Replies
HubSpot Moderator
January 08, 2024 12:45
Thanks for posting here, @LAndrews2 ! Your new certificate will not load with corrected dates until your old certificate expires. If you are seeing ...read more
j_k_nash101 on December 17, 2023
I love the my team feature as it alows me to see who has completed what cources quickly however I am seeing some cources that are 'out of date' i.e. you click into them and you cant take the course because its an old version. I sure I am not the onl read more
HubSpot Moderator
December 20, 2023 15:38
I looked into this further and there's no way to delete or "erase" the progress you have made on the Academy courses you have taken (i.e. we can't d...read more
KHallanan on December 16, 2023
Hello, I am a student working on the Marketing Software course. I am unable to complete the workflow exercise without an upgraded account. Will I be able to be certified without this? Thank you!
0 upvote
3 Replies
Member
December 17, 2023 13:20
I was able to compete the exam, but will need to complete the outstanding exercises to obtain my certification--would need to upgrade to professional...read more
BAustin11 on November 13, 2023
Hey all, I saw that on the academy.hubspot.com url that a "Platform Consulting" course was being offered. But when click to start the certification I get redirected to the app.hubspot.com/academy url and the error message I see is "All who wander ar read more
0 upvote
1 Reply
HubSpot Moderator
November 14, 2023 17:07
Thanks for posting here @BAustin11 ! Would you kindly try clearing your cache or trying this in an incognito window? I am able to begin the certifi...read more
THenry7 on September 26, 2023
Good morning! I reached out to Hubspot support and they pointed me in this direction. I've passed the exam and all of the Practical Exercises EXCEPT for "Optimize Your Website for Search Engines". My HubSpot account is hosted through m read more
Member | Elite Partner
October 09, 2023 09:09
Hi there, can I please get a response to this? The support ticket I opened has closed and this still hasn't been resolved. Thank you,
THARIJAONA on September 22, 2023
Hello. Last night, I successfully passed my certification in Social Media Marketing II. I was able to download the certificate, but I can't seem to share it. When I click on "SHARE YOUR ACHIEVEMENT," the page goes blank, and then it returns to the read more
0 upvote
1 Reply
Inbound Professor
September 22, 2023 03:38
Hi @THARIJAONA , hope you are well! Congratulations again on the obtention of your certificate 👏 As mentioned in the French post here , the i...read more
Solved
HBowden23 on September 13, 2023
I have an email saying that I have passed the practicum for CMS for developers and the test, but when I try to access my certificate it is not showing up. Is there somewhere else I should be looking?
1 upvote
6 Replies
Accepted Solution
HubSpot Moderator
September 15, 2023 18:06
Hi @HBowden23 , you're all set! Just emailed you a copy of your certificate and you should be able to go in and view it following these directions ...read more
MAC-MCB on September 12, 2023
Am I the only one who experiences that pictures for the practicum are not displayed?
0 upvote
1 Reply
HubSpot Moderator
September 13, 2023 12:28
Thanks for posting, @MAC-MCB ! I'm sorry to hear the images aren't displaying. We did recently have an issue with these images not loading, but the...read more
JoseMogollon on September 07, 2023
Hello, the problem is the subtitle on lesson 2,1 (Design Foundations: Building brand guidelines and consistency) Aren't synchronized https://app.hubspot.com/academy/43781540/tracks/38/336/1811?lang=en&landingPageType=course&hubs_sign read more
0 upvote
1 Reply
HubSpot Moderator
September 11, 2023 15:28
Thanks for posting here @JoseMogollon ! I would love to pass this onto our Academy team! When you say it's not synchronized, I watched the video ca...read more
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