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BérangèreL on February 21, 2025
Troubleshoot Issues Downloading Certificates on HubSpot Academy - Update from the HubSpot Team
Hi all, We're aware of a problem preventing some users from downloading their certificates. We are sorry for the inconvenience. To be able to troubleshoot it, we'll need more information. Can you please follow these steps so that we can see read more
Reply Announcement
10 upvotes
27 Replies
GTulowa
Member
May 14, 2025 10:03
Hello, Just a quick message to say that I’m experiencing the same issue. If someone from the HubSpot team could get back to me to help resolve it, th...read more
IreneMarie on April 28, 2025
Unable to Access Digital Advertising Exam Certification (Re-Take)
I may have gone a little too fast taking my initial Digital Advertising Certification Exam and didn't pass by three points. When I attempt to retake my exam, I now receive an error message. It's been well over 12 hours since my first exam a read more
Reply HubSpot Design
0 upvote
0 Reply
ValMedrano on April 07, 2025
Trouble Adding HubSpot Certifications to UpWork
Hey! I've been trying to add my HubSpot certifications to the UpWork platform, but I can't find where to do this from within HubSpot. There used to be an option to "Share on UpWork," but now that option doesn't appear anymore, and I'm not sure wha read more
Reply HubSpot Design
1 upvote
0 Reply
Ikram8147 on April 06, 2025
Issue with Loading CSS File in HubSpot CMS using require_css and get_asset_url
I am currently following the "HubSpot CMS for Developers" course, and I’ve encountered an issue while working with the drag and drop area in the CMS. In one of the lectures, the instructor links a CSS file using the following code: {{ require_css read more
Reply HubSpot Design
0 upvote
1 Reply
Jnix284
Hall of Famer
April 06, 2025 12:30
@Ikram8147 is the file you created in the boilerplate? or in your theme? I think the issue might be the boilerplate/ directory in the path and you ...read more
Solved
JHogan1 on March 21, 2025
Creating a Multi-Select Field of Associated Contacts
I am creating a Card for my Deals for when a deal gets marked "Closed Won" I want this conditional card to pop up for our Sales -> Customer Success Handoff. This card will have the most important info but only pertinent to our CS Team. Sometimes read more
Reply HubSpot Design
0 upvote
1 Reply
Accepted solution
Josh
Recognized Expert | Diamond Partner
March 24, 2025 09:40
Hi @JHogan1 , I would use association labels. Have the rep apply the association label on key contacts you can then create a center card that ...read more
jeantosta on February 28, 2025
userID undefined
I've just started the learning path at HubSpot Academy, and I'm struggling with the OAuth samples. Right now, I'm trying to run the refresh token sample, but the userID is now undefined for some reason, and I don't know why. Well, this is prett read more
Reply HubSpot Design
0 upvote
0 Reply
ETruter on February 05, 2025
Practical Exercise not done but shows as "Completed"
Hi there, I am in the process of completing the "Building a Website in Content Hub Starter" course on HubSpot Academy, where I am currently at the "Create a Blog" practical exercise (or supposed to be). The problem is that this section show read more
Reply Content Marketing HubSpot Design
0 upvote
0 Reply
ADeCosta on November 28, 2024
Internal Company Newsletter / eDM
Hi HubSpot community, I am looking to create an internal weekly company update using the eDM builder in HubSpot. I want to include key company metrics and add who will be away on leave for that week, upcoming events etc. As far as I have resear read more
Reply HubSpot Design
0 upvote
1 Reply
jforte
Top Contributor
November 29, 2024 06:01
Hey @ADeCosta , nice RevOps initiative! 1. You only want to share reports: You can set a dashboard to be shared on weekly/monthly/quarrterly b...read more
BPR on November 13, 2024
Speed and resolution problematic
Working my way through the Hubspot Academy courses and I'm noticing the speakers speak way too fast for most humans to process and consume the information they are providing. The only speed option slower than 100% is 50%, which is way too slow. It w read more
Reply HubSpot Design
0 upvote
0 Reply
NIC0000 on November 07, 2024
Help remove AI chosen theme
AI chose a theme that does not suit . How do I delete & start again??
Reply HubSpot Design
0 upvote
1 Reply
FarioConsulting
Top Contributor
November 08, 2024 08:22
Hi, You would need to go to the navigate to the design manager. There, you will have options to manage themes (including deleting them) . Once delet...read more
Solved
TH-MRB on October 22, 2024
Handling blank properties when overwriting submission data
If a client updates their contact information via a form, is it possible to overwrite the old data with blanks? For example: Street address 2 was needed in the original address, but in the updated address, it is blank. Unfortunately, when read more
Reply HubSpot Design Inbound Sales
0 upvote
3 Replies
Accepted solution
TomM2
Thought Leader | Platinum Partner
October 23, 2024 06:22
Hey @TH-MRB not through forms. The only way to do this would be through workflows. You could trigger a workflow on your form submission, you cou...read more
Solved
sms454 on August 29, 2024
Download Templates via Account
Hey there, is it possible to download your templates via my Account so I dont have to register again and agian? If I want to access them via this link here I have to give my mail adress etc. every time. https://www.hubspot.com/business-templates? read more
Reply HubSpot Design
0 upvote
1 Reply
Accepted solution
Jnix284
Hall of Famer
September 01, 2024 21:20
Hi @sms454 there isn't a way that I could find to download the templates without having to provide an email address for each one, I know this can b...read more
Revan on August 22, 2024
Hubspot is useless.
Useless. Absolutly useless. Hubspot clearly likes to make users work for absultely everything. want to run through a course. hubspots response. "Well since most people use chrome browser, we'll make sure that our videos are incompatible with chro read more
Reply Agency Partner Announcement Content Marketing Contextual Marketing Email Marketing Growth Driven Design HubSpot Design Inbound Certification Inbound Sales Sales Software
1 upvote
1 Reply
kennedyp
Community Manager
August 22, 2024 12:40
Hi @Revan ! Welcome to the Community-- happy to have you here 😊 I am so sorry to hear about your experiences with HubSpot so far. This do...read more
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Troubleshoot Issues Downloading Certificates on HubSpot Academy - Update from the HubSpot Team