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MDapac on February 17, 2023
Hi, I took the HubSpot Marketing Software Certification. However, the Creating Buyer Persona exercise is not graded yet. I need it urgently for my work. I hope someone can reach out to me regarding the practical exercise Thanks, Maricel D read more
0 upvote
1 Reply
HubSpot Moderator
February 17, 2023 15:20
Hello @MDapac , Thank you for reaching out to the academy community page! I'm happy to help out with this. It looks like it is graded more
MBorling on February 03, 2023
I started the Marketing Software certification awhile ago and want to complete it. It's no longer showing the instructions for "Create an active list" practical excercise. Where can I find this information?
HubSpot Moderator
February 08, 2023 15:03
Hello @MBorling ., Thank you for reaching out to the academy community page! I'm happy to help out with this. The directions are as follows: more
Christy_L on October 28, 2022
Hi team, If you have created a workflow that uses delay before sending an email and you edited the automated email in the meantime, will the workflow receive the updated email? Thank you in advance
0 upvote
1 Reply
Accepted Solution
Participant | Diamond Partner
October 28, 2022 06:18
Hi Christy, the email will be sent to the one that is stored as the contacts "primary email adress" at the thime the "send email" workflow more
YEL2050 on August 26, 2022
Hi, I m a lecturer and i wanted to test the platform for future use in my teaching ... i entered my info to create a demo account to test the platfom and i got immediately a suspension message: "Some features will remain blocked We weren't read more
Thought Leader | Partner
September 01, 2022 04:39
Ah, I see, they just want real information, I think that's actually fairly understandable.
EWilson38 on August 21, 2022
I had to retake the Email Marketing certification exam by 8/22. I retook the exam today on 8/21. It shows the date and my new exam score. When I click to download the certificate, it has the old validation dates July 2020 - August 2022 listed. Ca read more
0 upvote
2 Replies
Accepted Solution
HubSpot Moderator
August 22, 2022 13:22
Hello @EWilson38 , Thank you for reaching out to the academy community page! I'm happy to help out with this. I just regenerated your more
CFroyd on July 28, 2022
There are exercises that are not being scored correctly. I'm completing them exactly as the instruction say. I named all required items with "for certification". Not sure what I'm doing incorrectly.
0 upvote
1 Reply
HubSpot Moderator
July 28, 2022 13:55
Hello @CFroyd , Thank you for reaching out to HubSpot Support! I'm happy to help out with this. Do you mind doing all the practical more
lvf2022 on July 21, 2022
My certificate has the wrong date and the wrong name on there. I spoke to sales agents yesterday. 1.) The first one told me to try again in a few minutes after changing my name in my profile. Even after an hour it did not change. 2.) The next one read more
0 upvote
1 Reply
HubSpot Moderator
July 22, 2022 11:07
Hello @lvf2022 , Thank you so much for reaching out. I have regenerated your certificate : Always, Anissa
Blueskies on July 11, 2022
Hi, I completed a retake of the Email Marketing Certification exam this morning and completed the practical exercises too, becuase the certification was going to expire in August 2022. The exam section says I completed and passed the exam on Jul read more
0 upvote
1 Reply
Accepted Solution
HubSpot Employee
July 12, 2022 03:21
Hi @Blueskies , Thank you so much for reaching out! We will go ahead and regenerate your certification and the new updated expiration more
CSawier on June 22, 2022
Hi, I have completed 11 Academy Certifications over the last few months. One thing I have noticed is that all reference Personas, the Buyers Journey and Ideal Client Profile but each course give a different slant or additional insight. Many peop read more
HubSpot Moderator
June 23, 2022 13:05
Hello @CSawier , Thank you so much for reaching out! That is amazing to hear that you have taken so many courses. We love to hear it! I will more
Rahib on June 13, 2022
Hi, I just finished giving my HubSpot Marketing Software which I passed. Unfortunately, I cannot preview, download or even share my Certificate. I toggled the switch on above the code, but I still can't preview or download the Certificate. A soluti read more
HubSpot Moderator
June 13, 2022 14:11
Hello @Rahib , Thank you so much for reaching out. Can you try to toggle the sharing off and on again either the embed toggle or the one on more
GhostWriting on June 06, 2022
Hi, I completed the email marketing certification course, but I didn't realize that I had my profile name set as my company name. I would like it to show my actual name. I went in and updated my profile to show my real name instead of my company so read more
0 upvote
7 Replies
June 09, 2022 14:55
Hi Jen, It is still showing "Ghost Writing Studio n/a". If there is a way to change it so that it shows my actual name as in my profile that would more
KCelecia on May 05, 2022
Hi Folks, I've been using HS for about 4.5 months now and I am at the point that I want to create an email campaign. I'm happy to do the tutorials but the Academy course selections are voluminous. Its great and I'm happy for that but I frankly d read more
0 upvote
1 Reply
HubSpot Employee
May 06, 2022 06:09
Hi @KCelecia , Thank you for reaching out to us! When it comes to the Academy Courses or Certifications the sheer volume can have anyone more
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