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HubSpot Academy Support

Im Forum HubSpot Academy Support nach Lösungen suchen oder eine Frage stellen

BérangèreL on Februar 21, 2025

Troubleshoot Issues Downloading Certificates on HubSpot Academy - Update from the HubSpot Team

Hi all, We're aware of a problem preventing some users from downloading their certificates. We are sorry for the inconvenience. To be able to troubleshoot it, we'll need more information. Can you please follow these steps so that we can see Beitrag ansehen

Antworten Announcement

9 Likes

23 Antworten

kennedyp

Community-Manager/-in

März 21, 2025 18:17

Hey @Tnotavailable . Thank you for this feedback. We strive to ensure that the HubSpot Community embodies our company values, one of which ...Beitrag ansehen

Nandy on März 23, 2025

Can't download contextual marketing certificate

Hi, I have finished my Contextual Marketing exam. I can't download the certificate because a practical exam is missing. The practical exam requires an upgarded version of HubSpot for me to practice smart texts. I was not aware of it else I would Beitrag ansehen

Antworten Contextual Marketing

0 Likes

3 Antworten

Jnix284

Berühmtheit

März 24, 2025 10:28

@Nandy you'd just need to open the certification in Academy from the dev account and start the exercise from there. Practical exercises can b...Beitrag ansehen

PCragg on Februar 27, 2025

HubSpot Academy software - deactivating our accounts and not letting us log in

My class is training on the HubSpot Academy software as part of our university course, but it keeps deactivating our accounts and not letting us log in. Please can you help? We are all studying Digital Marketing at the University of Doha for Beitrag ansehen

Antworten Contextual Marketing

0 Likes

0 Antwort

JNarita1 on Dezember 16, 2024

Can I combine efforts towards a certification from two different Hubspot accounts?

Hi there! I passed the Contextual Marketing certification test on one of my accounts but was then told to complete practical exericises that are not part of the tier that my account is on. I have a work account that I completed the practical exercis Beitrag ansehen

Antworten Contextual Marketing

0 Likes

2 Antworten

JNarita1

Mitglied

Dezember 16, 2024 13:30

Thanks! Can I transfer my passed test to one email that has completed the practical exercises but not the exam?

Gelöst

Imeldachii on November 14, 2024

I can’t see the “Smart text” option

Hello I just completed the contextual marketing course. However, the practical test on "how to use smart text in landing pages" is holding me from getting my certificate. I followed the steps from the course and I still don't have the smart tes Beitrag ansehen

Antworten Contextual Marketing

0 Likes

1 Antwort

Akzeptierte Lösung

Josh

Trendsetter/-in | Diamond Partner

November 25, 2024 08:20

Hi @Imeldachii , Smart Content is only available on Pro and Enterprise Marketing and Content Hub portals. If you don't have one of these sub...Beitrag ansehen

renatogalisteu on September 17, 2024

Contextual Marketing Certification, Smart Text - Which template should you choose?

Hi all, I'm stuck at the Practical Exercise—Smart Text in the Contextual Marketing Certification. I signed up for the Pro Trial and downloaded some templates (because I read that the starter template has no Smart Rule), but none of the templates Beitrag ansehen

Antworten Contextual Marketing

0 Likes

2 Antworten

DStephens3

Mitglied

Dezember 09, 2024 23:08

I am also having the above problem. I am trying to follow the instructions, but I am not seeing the actual Smart Rules heading. Thank you! Best, ...Beitrag ansehen

Revan on August 22, 2024

Hubspot is useless.

Useless. Absolutly useless. Hubspot clearly likes to make users work for absultely everything. want to run through a course. hubspots response. "Well since most people use chrome browser, we'll make sure that our videos are incompatible with chro Beitrag ansehen

Antworten Agency Partner Announcement Content Marketing Contextual Marketing Email Marketing Growth Driven Design HubSpot Design Inbound Certification Inbound Sales Sales Software

1 Likes

1 Antwort

kennedyp

Community-Manager/-in

August 22, 2024 12:40

Hi @Revan ! Welcome to the Community-- happy to have you here 😊 I am so sorry to hear about your experiences with HubSpot so far. This do...Beitrag ansehen

APlazasT on Juni 10, 2024

Upwork - can not validate the "Marketing Hub Software" on Upwork

Course title has changed to Marketing Hub Software New course No share on Upwork option for this updated course yet Hi Learned HubSpot Community, Attached herewith are the screenshots of the latest situation of my certification. Beitrag ansehen

Antworten Announcement Contextual Marketing Email Marketing

0 Likes

1 Antwort

APernell

HubSpot-Moderator/-in

Juni 12, 2024 18:06

Hello @APlazasT , Thank you for reaching out to the academy community page! I'm happy to help out with this. Our team is currently working on...Beitrag ansehen

MaMaLab on Mai 16, 2024

Contextual Marketing Certification - Practical Exercise

Hi! Currently completing one practical exercise which is the Smart Text, however, I encountered a roadblock. Followed the video material and the instructions provided, but almost all the templates I've chosen do not work the same as what is ment Beitrag ansehen

Antworten Contextual Marketing

0 Likes

1 Antwort

APernell

HubSpot-Moderator/-in

Mai 20, 2024 18:55

Hello @MaMaLab , Thank you for reaching out to the academy community page! I'm happy to help out with this. It looks like you are all set now...Beitrag ansehen

MAButt on April 22, 2024

Upwork not getting verification of HubSpot Marketing Software Certication!

Hi Learned HubSpot Community, Attached herewith are the screenshots of the latest situation of my certification. I submitted the verification request at Upwork through HubSpot as per the SOPs. I got confirmation from HubSpo Beitrag ansehen

Antworten Announcement Contextual Marketing Email Marketing Inbound Certification Sales Software

0 Likes

3 Antworten

MAButt

Teilnehmer/-in

April 28, 2024 16:56

Hello Anissa, Still waiting for your kind reply please. Thanks.

ScotMM on Januar 28, 2024

Practice Exercise: "Creating a Chatbot in HubSpot" does not load

From this link: https://app.hubspot.com/academy/45053379/lessons/570/2872 Clicking "Start Exercise" or "Resume Exercise" leads me to a nearly blank page.

Antworten Contextual Marketing

1 Likes

2 Antworten

CRokov

Teilnehmer/-in

Februar 26, 2024 15:19

Hi Scott- have you found a solution to this? It is still not working for me

Gelöst

Jonathan_Baker1 on Januar 16, 2024

Marketing Skills

Hello Community members! Can anyone recommend any HubSpot Community Thread, resources, or course that helps in improving Marketing skills? Thanks

Antworten Contextual Marketing

0 Likes

2 Antworten

Akzeptierte Lösung

Jigar_Thakker

Trendsetter/-in | Diamond Partner

Januar 16, 2024 00:38

Hi @Jonathan_Baker1 , You can explore the "Marketing Hub" section within the community forum - https://community.hubspot.com/t5/Marketing-Hub/ct-p...Beitrag ansehen

Gelöst

Ivan25 on Dezember 26, 2023

Practical Exercise

Hello everyone, I'm taking my first HubSpot course and for the exercises I need to use fields that require an upgrade. Is there a way around this so I can complete the full course?

Antworten Contextual Marketing

0 Likes

7 Antworten

Akzeptierte Lösung

elizheleva

Ratgeber/-in | Platinum Partner

Dezember 26, 2023 16:33

Hi, @Ivan25 , I've been there, it's frustrating. DM me your email address and I'll add you to our demo account, so you can get your certifica...Beitrag ansehen

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Troubleshoot Issues Downloading Certificates on HubSpot Academy - Update from the HubSpot Team