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BérangèreL on February 21, 2025
Troubleshoot Issues Downloading Certificates on HubSpot Academy - Update from the HubSpot Team
Hi all, We're aware of a problem preventing some users from downloading their certificates. We are sorry for the inconvenience. To be able to troubleshoot it, we'll need more information. Can you please follow these steps so that we can see read more
Reply Announcement
11 upvotes
36 Replies
asianmazing86
Member
June 23, 2025 12:29
Certification isn't loading and allowing me to download it or add to LinkedIn. I have downloaded HAR file what are my next steps?
Solved
CNworah on May 12, 2025
Course still showing in progress: Set Up Your HubSpot CRM for Growth
I have finished the setting up your CRM and the importing your data into the Hubspot CRM videos, yet it still shows that the course is in progress. Can someone help with this
Reply CRM
0 upvote
5 Replies
Accepted solution
JessicaBaskey
Top Contributor | Platinum Partner
May 12, 2025 19:46
Hi @CNworah , In HubSpot Academy, a course may still display as "in progress" even after you've watched all the videos. This can happen if ...read more
Solved
MKang6 on January 13, 2022
Certifications transfer or retrieve
Dear Hubspot Hi, I had these 2 certifications from hubspot recently. -Hubspot Marketing Software, Hubspot SEO Certified but, I accidentally removed my hubspot account and restored it. and I realized that my certifications has gone aw read more
Reply CRM
0 upvote
3 Replies
Accepted solution
JenWeiss
HubSpot Employee
January 17, 2022 06:54
Hi @MKang6 , Thank you so much for reaching out to us! When it comes to the HubSpot certifications they are dependent on the e-mail address o...read more
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Troubleshoot Issues Downloading Certificates on HubSpot Academy - Update from the HubSpot Team