Hi all,
We're aware of a problem preventing some users from downloading their certificates. We are sorry for the inconvenience. To be able to troubleshoot it, we'll need more information. Can you please follow these steps so that we can see read more
Hello, Just a quick message to say that I’m experiencing the same issue. If someone from the HubSpot team could get back to me to help resolve it, th...read more
I also need help transferring certificates from an old work email that i no longer have access to. It seems HubSpot is able to assist with this. Thanks, Michelle
Hello! For a few days now I have had trouble loading your website. It only works as far as logging in, and the page stays blank white. I cannot view my courses, let alone continue them. I would appreciate some help!
Hi I logged into HubSpot Academy after a while (a few years to be precise) and I seem to have lost all the courses that I had completed as well as the certificates. I am using the same email ID I did when I completed said courses. Can anyone read more
Hi, I just completed the AI for Marketers course on HubSpot Academy, but I can’t seem to view or download my certificate. My course progress shows as completed, but there’s no option to access the certificate. I’ve tried refreshing the page, cle read more
Hi there, Thank you for your feedback - We're aware of a problem preventing some users from downloading their certificates.
Our team is investiga...read more
Dear HubSpot Academy Team, I hope this message finds you well. I recently completed and passed the HubSpot Digital Marketing Certification exam. However, I am unable to download or access my certificate on my account. Thank you for your prompt read more
Hi there, Thank you for your feedback - We're aware of a problem preventing some users from downloading their certificates.
Our team is investiga...read more
Hi all,
We're aware of a problem preventing some users from downloading their certificates. We are sorry for the inconvenience. To be able to troubleshoot it, we'll need more information. Can you please follow these steps so that we can see read more
Hello, Just a quick message to say that I’m experiencing the same issue. If someone from the HubSpot team could get back to me to help resolve it, th...read more
I am getting this message when I try to view my courses/certs or when attempting to retake an exam. "There was a problem loading this page. Something's gone wrong. Refresh the page or log in again. Try adjusting your search or filters to find read more
I am building out my training log for new starters, what would be the suggested essential training they should complete when starting? The roles include; Sales lead and Operations manager
For the Sales Lead: HubSpot Inbound Sales Certification HubSpot Sales Software Certification Data-Driven Decision Making HubSpot Reporting For t...read more
Hi HubSpot team Can you please help me transfer all my certifications from the deactivated ID: raturis@sheridancollege.ca to simmiraturi06@gmail.com please? I appreciate your help. Thank you! Simran Raturi read more
I'm trying to find out when my certifications will need to be renewed, but if I click on the <Certificates completed: 4> link on my academy home page it just returns a blank page. Any suggestions?
Hi @kirstiehw I really like the "My Team" view for this, it's a quick visual that shows the expired certs with a red exclamation mark and also high...read more
Hello there, I am facing a problem with verifying the certificate on my Upwork account. I added my certificate to Upwork account but it is still pending for verification. Is there anyone who can help me with how I can verify my certificate? Act read more
Hi @Mobin I'm not sure why the Agency Partner certification is stuck as pending, but the SEO certification isn't available to connect with Upwork. ...read more