HubSpot Academy Support

CEKEH
Member

Wrong Name On Certificate

Hi!

My social media marketing certificate has a wrong name. I have changed the name on my account but it is still showing the wrong name. Kindly assist with changing it to the right name please.

Thanks.

0 Upvotes
6 Replies 6
CEKEH
Member

Wrong Name On Certificate

Hi Anissa. So sorry for the bother but I really need assistance to get my certificate in the correct name. The correct name is Chioma Ekeh. Even after regenerating the certificate twice it still shows the wrong name it showed from the start. Only the name after congratulations changes.

Thanks. 

0 Upvotes
CEKEH
Member

Wrong Name On Certificate

Can the name be changed to Chioma Ekeh please?

0 Upvotes
CEKEH
Member

Wrong Name On Certificate

Sadly it still showed the a different wrong name. I'd rather have my first name and my surname please. Thank you.

0 Upvotes
APernell
HubSpot Moderator
HubSpot Moderator

Wrong Name On Certificate

Hey @CEKEH ,

 

Thank you so much for reaching out. I just regenerate your certificate for you. You should see the update after you download it again.

 

Always,

Anissa

0 Upvotes
CEKEH
Member

Wrong Name On Certificate

Sorry but the regeneration you did not change the name on the certificate. only changes the name after congratulations. 

0 Upvotes
CEKEH
Member

Wrong Name On Certificate

Thank you Anissa for trying, but I can only see my first name. my last name "Ekeh" is not showing. The correct name should be Chioma Ekeh please.

Thank you

 

0 Upvotes