Unable to download the certificate

[mahi2]

I am unable to download the certificate for one of the courses i just completed. I have already tried using different browsers but no luck. When i go to the download button (blocked icon) the same is disabled. Can anyone help me with the same ?

[BérangèreL]

Hi there,

Thank you for your feedback - We're aware of a problem preventing some users from downloading their certificates.

Our team is investigating. Can you please follow the steps indicated in this post: "Updates on the Downloading Certificates issue on HubSpot Academy".

We're sorry for the inconvenience.
 

Thank you!

Best,
Bérangère