Unable to download certificate

[Nadun]

Hi, I can't download my completed course certificate. That image is not loading and blocks the download icon. Can you help me get back the certificate?

[BérangèreL]

Hi there,

Thank you for your feedback - We're aware of a problem preventing some users from downloading their certificates.

Our team is investigating. Can you please follow the steps indicated in this post: "Updates on the Downloading Certificates issue on HubSpot Academy".

We're sorry for the inconvenience.
 

Thank you!

Best,
Bérangère

[Abbos]

I have the same problem too