Transfer certification not working

[MayMG]

Hello,

I tried to transfer my certifications from my old email professional one) to my personal email since I'm leaving my company, but it didn't work. 

Can you help me please?

Here is the information:
Old: mailys.mas-garrido@visibrain.com
New: mailys.masgarrido@gmail.com

Thanks,

Best,
May

[APernell]

Hello @MayMG ,

Thank you for reaching out to the academy community page! I'm happy to help out with this. You are all set. I just transferred the certificates.

Thank you!

Anissa