Transfer certificate from old work email with no access

[WGillott]

Hello Support, I happen to have old certificates from my old work email account that got deactivated. Tried to look for articles but hopefully you all could help resolve it, thanks!
Old email: bill.gillott@franklintempleton.com

New Email: wgillottjr@gmail.com

Certificates:
Content Marketing

Thank you

[SWilliams759]

Hello Support,
I happen to have old certificates from my old work email account that got deactivated. Tried to look for articles but hopefully you all could help resolve it, thanks!
Old email: it@ialab.co
New Email: sandrajwilliams111@gmail.com
Many thanks in advance

[cristinaAW · Accepted solution]

Hi @WGillott,

Thanks for reaching out! This is all set and the certification and any progress you had in the academy app has been transferred to your new email address.

Best,

Cristina 

[WGillott]

Thank you so much Cristina!