Transfer Certificates to new email

[EBochniak]

Hello Support Team,

I was a Hubspot user at my old company and had old certificates from my old work email account that got deactivated. I tried to see if I could move these on my own to my new company email with Hubspot but I do not see a way since I cannot access my old account or email. Would you be able to assist me in moving my certificates to my new email account with Hubspot?
Thank you! 

Old Email: ebochniak@trekk.com  
New Email: emily.bochniak@ziplineb2b.com  

[NicoleJ]

Thanks for posting here @EBochniak - I've just transferred these over, which will take up to 15 minutes before any progress and certifications will show up in your newest email. 

Users can now transfer certifications themselves following the steps outlined in this documentation.

Take care & happy learning!

Nicole

Community Helper & Sr Support Specialist

Our community moderators may not be timely in every response. Here's how to reach out to HubSpot Support with any questions related to challenges within your HubSpot account, including the Academy.