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CrissiePorter
Member

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In Academy, Prospecting part 2, the practical exercise, I am trying to submit a template. When I do, the little check mark is checked and says this is a good email template or something similar. When I click send, I get this message: 

 

Template was not created.

An error occurred when creating that template. Please try again.
 
I have gotten this message more than once. I am not sure what I need to do in order to get this part completed. Can you please give me some guidance? Thank you
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cristinaAW
Academy Team
Academy Team

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Hi @CrissiePorter,

 

Thank you for reaching out! Can you please tell me whcih certification and lesson/exercise you are specifically working on? Screenshots would also be helpful 🙂

 

Best,

Cristina 

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