Sales Hub Software Certification Exercise Assistance - Meeting Rotations Tool

[LHurtubise]

Hello,

I'm in the process of completing the Sales Hub Software certification and I've encountered an issue that I need assistance with. For the "Book a Meeting Using the Meeting Rotations Tool" exercise, I am unable to "select a different host from the dropdown list" as I am the only user in the HubSpot Academy playground.

Is there a workaround for this?

I read thru the forum and it appears that the main roadblock for completing this exercise is a paid professional/enterprise seat, which I currently have, so this shouldn't be an issue. 

Any insight?

[SamTassey]

Hi @LHurtubise!

You are correct! Like seen in our knowledge base article here, this would require a Sales or Service Hub Professional, or Enterprise seat. As for a workaround, I found this post here that may point you in the right direction! https://community.hubspot.com/t5/HubSpot-Academy-Support/Book-a-meeting-using-rotations-tool/m-p/119...

If the workaround doesn't work for you, here are some things I may suggest confirming; 
1.) You are provisioned a Sales or Service Pro or Enterprise seat 
2.) You have a connected calendar 
3.) You have meeting permissions 
 

If you are still running into this issue, I would recommend connecting with HubSpot Technical Support, as Support would be included in your subscription, and they will be able to provide real-time assistance for this matter!