Retrieving/transferring a certificate

[estepanova]

Hi, 

My account was linked to my college's email. I don't use it often so I was not aware of the account deactivation. I got a certificate Feb 2024 and it expires next year and now I can't access it anymore. (Credential ID: 

7a9e05f44aad431b842dbd4af1970a94)

If you could help me retrieve it that would be great as I need to provide proof of completion for my dream job. 

Thanks,

Kate

[kennedyp]

Hey @estepanova! Thanks for your patience. Do you know the name of the course you took? I would be happy to see if there is a way to transfer the certification to the appropriate email address. 

Best,

Kennedy