HubSpot Academy Support


Retrieve Certifications

I see there is a way to transfer Hubspot certifications but what if you no longer have access to the email they were associated with? It was a past employer. 

1 Reply 1
Community Manager
Community Manager

Retrieve Certifications

Hi @DSohn,


Thank you for reaching out to the Community! We apologize for the late reply. 

The certifications are transferred between HubSpot user profiles or accounts that are associated with your email addresses. If you still have access to your HubSpot profile that is associated with your old email, please follow the steps described in this Knowledge base article. If you don't have a user profile associated with your new email address yet, you'd first need to create a new account or user profile (after you've been invited as a user to an existing account).  


If you no longer have access to your HubSpot user profile that is associated with your old email, please send me a direct message via my Community profile with your old and new email addresses and I will initiate a transfer on the back end. Thank you!


Mia, Community team 

Wusstest du, dass es auch eine DACH-Community gibt?
Nimm an regionalen Unterhaltungen teil, indem du deine Spracheinstellungen änderst

Did you know that the Community is available in other languages?
Join regional conversations by
changing your language settings