Restoring a deactivated account

joncollin
Member

Hi there, my account had previously been deactivated due to inactivity - Now when I login to the Academy, I don't see the certifications I had previously passed. Am I able to restore those certifications or do I need to take them all over again...?

1 Reply 1
jennysowyrda
Community Manager

Hi @joncollin,

 

The certifications will be associated with your email address. Is there a different email address that you may have taken the certifications with? 

 

What are the names of the certifications you took? 

 

Thanks,
Jenny

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