Problem with Academy Videos

JMurphy8
Member

I'm having the same problem accessing Academy videos.  Started a few days ago and won't play any training video.

 

Was Edge that worked for a few weeks.  ("You’re using Edge 91"  https://www.whatsmybrowser.org/b/PYPKT)

 

Just tried Chrome and got the same issue. ("You’re using Chrome 91"  

https://www.whatsmybrowser.org/b/0IB4L)

 

Speed test results looked good:

JMurphy8_0-1623094709021.png

 

I have cleared my cache in both Edge and Chrome. 

 

Any suggestions?

4 Replies 4
SKadar
Participant

I have the same problem. Doesn't work in Edge, Chrome and Firefox either.

RyanneH
HubSpot Moderator

Hey @JMurphy8 

 

Thanks for reaching out! Could you please provide one or two example links of where you are seeing this as well as a video of this behavior? Happy to take a look. 


Thanks!

Ryanne

Academy Specialist 

0 Upvotes
GeorgeThomas
Guide | Diamond Partner

Mine seems to be working fine.

I have made sure to update my browser to the latest version and clear the cache.

Did everyone make sure to do those things?

 

All ears,

George


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George B. Thomas

Inbound Evangelist

LearningOps | Impulse Creative

Trainer, Speaker, Catalyst

239-244-8812
george@impulsecreative.com
https://impulsecreative.com

0 Upvotes
JMurphy8
Member

Hi Ryanne, 

 

My internal company contact is working with someone at HubSpot.  They confirmed it's in issue on our side.

 

Thanks for following up.

John

0 Upvotes