HubSpot Academy Support

JMurphy8
Mitglied

Problem with Academy Videos

I'm having the same problem accessing Academy videos.  Started a few days ago and won't play any training video.

 

Was Edge that worked for a few weeks.  ("You’re using Edge 91"  https://www.whatsmybrowser.org/b/PYPKT)

 

Just tried Chrome and got the same issue. ("You’re using Chrome 91"  

https://www.whatsmybrowser.org/b/0IB4L)

 

Speed test results looked good:

JMurphy8_0-1623094709021.png

 

I have cleared my cache in both Edge and Chrome. 

 

Any suggestions?

4 Antworten
JMurphy8
Mitglied

Problem with Academy Videos

Hi Ryanne, 

 

My internal company contact is working with someone at HubSpot.  They confirmed it's in issue on our side.

 

Thanks for following up.

John

GeorgeBThomas
Ratgeber/-in | Elite Partner
Ratgeber/-in | Elite Partner

Problem with Academy Videos

Mine seems to be working fine.

I have made sure to update my browser to the latest version and clear the cache.

Did everyone make sure to do those things?

 

All ears,

George

George B. Thomas

HubSpot Helper & Owner

George B. Thomas, LLC

(252) 656-5950 | (330) 232-6117
george@georgebthomas.com
www.georgebthomas.com
0 Upvotes
RyanneH
HubSpot-Moderator/-in
HubSpot-Moderator/-in

Problem with Academy Videos

Hey @JMurphy8 

 

Thanks for reaching out! Could you please provide one or two example links of where you are seeing this as well as a video of this behavior? Happy to take a look. 


Thanks!

Ryanne

Academy Specialist 

0 Upvotes
SKadar
Teilnehmer/-in

Problem with Academy Videos

I have the same problem. Doesn't work in Edge, Chrome and Firefox either.