Practical Exercises Stuck "In Progress"

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I am working on my HubSpot Marketing Software certification. The 2 practical exercises under Creating a Content Strategy  in HubSpot will not allow me to finish. I have done the steps required multiple times, but it still says in progress. I tried restarting and it still doesn't allow me to move forward. 

 

If the issue is that I have not completed the Inbound Marketing Certification, I completed that at a previous employer in 2018. If we need to transfer the certification, it is under apoplinski@ecri.org, but that email is no longer valid. Is this also why I cannot choose Marketing Software in the menu below?

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HubSpot Moderator

Hi @amypoplinski,

 

Apologies, when looking up the .com version of your email, I'm seeing that both these exercises were actually passed and completed successfully!

Best,

Cristina 

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HubSpot Moderator

Hi @amypoplinski,

 

Thanks for reaching out! I ran the email address in our backend but I'm not seeing that these exercises have been stared on our end. Both exercises are displayed as "no progress." If you have any examples of the exercises you are working on, can you please provide screenshots and or links?

 

best,

Cristina 

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HubSpot Moderator

Hi @amypoplinski,

 

Apologies, when looking up the .com version of your email, I'm seeing that both these exercises were actually passed and completed successfully!

Best,

Cristina 

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It appears that I have to leave a course occasionally and go back in. Almost all of my practical exercises are now updated. I will just keep working and exit and reenter if it gets stuck again. Thanks for your help!

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Hi there, this problem is happening to me as well but for the HubSpot Sales Software program. 

 

I've completed mulitiple times and nothing was fixed. 

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