Not Receiving the Transfer of Certifications Email
Hi! I have been trying to transfer my certifications from my personal gmail account to my new partner account email address. I have tried several times and followed the procedure laid out on the Knowledge Base but I am not getting the email that it says has been sent. This email is not in my spam either. Please could someone assist me in getting these certifications transferred. I still have access to my "old" personal account.
Thank you for reaching out to the academy community page! I'm happy to help out with this. Can you personal message me the two emails and I can transfer them for you.
