HubSpot Academy Support

AShramko
Member

No one can apply a meeting! they have a message- Well, this is disappointing. Sorry. Sometimes thing

Hi! This is Tom from HubSpot Sales. I am here to explore the paid products we offer or help you better use our free products.

So that I can point you in the right direction, I'll need to ask a few questions. Is that alright?

06:27 PM
you have a tonns of bug! No one can apply a meeting!
they have a message- Well, this is disappointing.
Sorry. Sometimes things don’t go according to plan.
Please try booking your meeting again.
06:27 PM
 
 

 

Tom

I see, what is your name?

06:27 PM
Andrii
06:27 PM
 
 

 

Tom

Andrii. nice to meet you, Can you share with me the website of your company?

06:28 PM
 
 

 

Tom

Thanks, Andrii. How can we help your company?

06:29 PM
No one can apply a meeting!
they have a message- Well, this is disappointing.
Sorry. Sometimes things don’t go according to plan.
Please try booking your meeting again.
06:29 PM
 
 

 

Tom

What are you trying to meet about?

06:29 PM
 
 

 

Tom

got it, Thanks for that information! To best assist, can I grab your Hub ID? It can be found in your account when you click on the icon and down pointing arrow in the top right corner - It is a 6-10 digit number!

06:30 PM
48551526
06:31 PM
 
 

 

Tom

Thanks, I'd like to remind you that once you purchase a starter product, you will gain access to our live support team. While my role is focused on sales, I will do my best to assist you with this matter. However, in the event that I am unable to help, I would recommend considering becoming a paying customer for the best support experience.  

Did you review that the calendar is correctly linked to HubSpot?

Why they have this message? Well, this is disappointing.
Sorry. Sometimes things don’t go according to plan.
Please try booking your meeting again.
some have some dont have it
06:34 PM
 
 

 

Tom

Perhaps the system is having issues with their cookies or cache. So that we can rule out a few different things, your best next step would be to:

  • Clear your browser cache - On Google Chrome, you need to select to clear data "all-time" data, not just the last hour in both the basic and advanced tab - this will make sense as you follow the directions linked.

  • Make sure you are on the latest version of Google Chrome

  • Try it again using an incognito window (Chrome Menu → File → New Incognito Window)

06:34 PM
Am I right understand that it is your bug and better to use a calendy than hubspot?
06:35 PM
 
 

 

Tom

As a user of one of our free tools, you have access to support through our Knowledge Base, software training videos in the HubSpot Academy, and the HubSpot Community. The HubSpot Community is moderated by other users, certified partners, and HubSpot employees offering a one-to-many support service. Your best next step is to post in the HubSpot Community so they can dig into this a bit further.

06:36 PM
ok. Not wil  anvise to use you calendar to all other. And will not buy any subscription because it is even not working on a free plan. 
06:38 PM
 
 

 

Tom

Your best next step is to post in the HubSpot Community so they can dig into this a bit further.

06:38 PM
the bugs must fix not a comunity but your developers
06:39 PM
 
 

 

Tom

I'd like to remind you that once you purchase a starter product, you will gain access to our live support team. I would recommend considering becoming a paying customer for the best support experience.  

06:39 PM
pay for not working software?
06:40 PM
 
 

 

Tom

I understand. Is there anything else I can help you with?

06:41 PM
send me please this chat to my email 06:41 PM
 
 

 

Tom

Sure, I'll go ahead and close this chat for now.


You'll receive a 1 question survey after our chat here. We're constantly striving to provide excellent service and would greatly appreciate your feedback!


Feel free to reach out to us again, leverage the self-service resources of the Knowledge Base, the video courses in the HubSpot Academy, or our one-to-many support in the HubSpot Community with any additional questions. Have a great rest of your day!

06:42 PM
 
0 Upvotes
3 Replies 3
Josh
Recognized Expert | Diamond Partner
Recognized Expert | Diamond Partner

No one can apply a meeting! they have a message- Well, this is disappointing. Sorry. Sometimes thing

Hi @AShramko,

 

I can confirm that I received an error. Can you please share a screenshot of this page that shows everything connected and the availability?

Josh_0-1737665775070.png

 

  




Did this post help solve your problem? If so, please mark it as a solution.

Josh Curcio

HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.
HubSpot Diamond Partner & HubSpot Certified Trainer

0 Upvotes
Josh
Recognized Expert | Diamond Partner
Recognized Expert | Diamond Partner

No one can apply a meeting! they have a message- Well, this is disappointing. Sorry. Sometimes thing

@AShramko,

 

I'm not sure what you'd like us to do with this. Can you clarify? 




Did this post help solve your problem? If so, please mark it as a solution.

Josh Curcio

HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.
HubSpot Diamond Partner & HubSpot Certified Trainer

0 Upvotes
AShramko
Member

No one can apply a meeting! they have a message- Well, this is disappointing. Sorry. Sometimes thing

no one can schedule a meeting on my link. They have a bug with a text I
wrote in my post
0 Upvotes