Need to recover certificates from an account I no longer have access to.

[infopablo00]

I have some certifications under a job account to which I do not have access anymore.

I would like to recover those and get them in my new user account.

[IanSyphard]

Hi @cristinaAW !

I sent a DM requesting the exact same thing with all the details - thank you for your support when you can get it done!

Cheers,
Ian

[cristinaAW]

Hi @infopablo00,

Thank you for reaching out! I would be happy to transfer the certifications for you. What is the email address they are associated with and what is the email you would like them transferred to?

Best,

Cristina 

[infopablo00]

Thank you, Cristina.

They are associated with pablo.perez@hootsuite.com. And I would like to transfer them to infopablo00@gmail.com.

Regards.

[cristinaAW]

Hi @infopablo00,

This is all set!

Best,
Cristina 

[MStockton8]

Hi! 

Could you assist me, please?

I am in the same situation. The old e-mail is mary@neatmarketingllc.com

The new e-mail is mastockton@bellsouth.net.

Thanks in advance!

[annabaffone]

Hi Cristina, 

I have this same problem. Can you help?

[Jorgelander]

Hi! Can you do it the same for me please?

[in_the_hunt]

@cristinaAW,

Would you please do the same thing for me?

I also have a HubSpot account that I'm locked out of because it's from a former job and the email address no longer exists.

Many thanks, 

Gerard

[cristinaAW]

Hi @in_the_hunt,

Thanks for reaching out! In order to transfer certifications I will need the email address they are currently associated with and the new email address you would like them transferred to!

Best,

Cristina 

[LRoss9]

Could I please have this done too?

Will send you a DM @CristinaA

[in_the_hunt]

@cristinaAW,

Sent to you via DM.

Much appreciated.

[cristinaAW]

Hi @in_the_hunt,

All set!

Best,
Cristina 

[in_the_hunt]

@cristinaAW,

Confirmed!

Very much appreciated!

Cheers,
Gerard

[mepia]

Hi Cristina,

I need to help for same situation 😞

Could you help me on this?

[cristinaAW]

Hi @mepia,

Thanks for reaching out! Can you please DM me the email address the certifications were originally associated with and the new email you want them transferred to?

Best,

Cristina 

[mepia]

Thank you Cristina!

I have sent.

[mepia]

Hi @cristinaAW,

Can you look at it?

[infopablo00]

Thank you very much, Cristina.

Really appreciate it.