Need a paid account to do some of the practical exercises for the Marketing Software Certifications

[JAGGY]

The Create a Buyer Persona, Outline Your Next Campaign, and Create a Call-to-Action practical exercises for the Marketing Software certification each need a Marketing Hub Professional subscription to complete, which I don't have. Is there an alternative available to complete the exercise?

Thank you for your time.

[JAGGY]

Thank you!

[Jnix284]

You're welcome @JAGGY ! best of luck with the certification! 🙌

[Jnix284 · Accepted solution]

Hi @JAGGY there are two options:

1 - is for HubSpot Solutions Partners (if you work for an agency) - complete the exercises in any client account.

2 - sign up for the free 14-day trial of Marketing Hub Pro, complete the exercises and you'll be all set.

[billb]

Hi @Jnix284.

I chose option 2 (free 14-day trial) but am running into a similar situation where I am still unable to complete the exercises that require Marketing Hub Professional. Is there a step that HubSpot support completes to unlock this option after the 14-day trial is active?

[Jnix284]

@billb can you clarify which exercises you aren't able to complete? 

Once the trial is active, nothing further has to be done to access the tools required - maybe logout and back in, but it should take effect immediately.

[billb]

Thanks for the reply.

The list of exercises is the same that JAGGY mentioned in this thread:

• Create a Buyer Persona
• Outline Your Next Campaign
• Create a Call-to-Action

I thought it might be something related to permissions or cookies, so I had already logged out and back in. That didn't seem to fix it. I also tried a fresh browser (Safari) but I'm still receiving the "Marketing Hub Professional or above required" error. Some of the Hubspot Marketing features (Social, SEO, Campaigns) are also still gated in the app.

Any additional ideas?

[Jnix284]

@billb and you are actively in the 14-day trial? Is there a banner at the top of your account that says you're in the Marketing Pro trial?

It sounds like the trial either expired or didn't enroll you properly, what happens when you click the Lock icon in the upper right corner - what trials does it show available/active?

[billb]

@JNix You are correct. I was not enrolled in the Marketing trial, I was enrolled in the Sales trial.

See my comment below. I had this realization after your previous note, so thanks for helping me figure it out. Everything is working as expected now.

[billb]

@Jnix284 I figured it out.

I had started the Sales Hub Professional trial, not the Marketing Hub Professional trial. I was able to start a new trial for Marketing Hub and now have the ability to finish the practical exercises.

Thank you for the help!

[Jnix284]

@billb ah, that's great - I'm glad you were able to get it activated, sorry I didn't see your second message before replying to the first 🙂

If you plan on taking the Sales Hub Software certification, you might want to jump over to do the practical exercises before your trial expires 😉

[billb]

Good plan. Thanks!

[JAGGY]

Thanks for the head's-up!