Completed a course. Received certificate, but name wrong. Updated name in profile settings. Name on certificate refuses to change. Please help. Thank you.
I have the same problem. And the name of the Profile and Preference has been updated as directed by the Livechat team, but the name on the certificate is still not updated. Please heple. Thank you so much
I have recently completed a Social Media Marketing course. I received the certificate but I the last name is wrong. I changed my name in the profile settings but there's no change in the certificate.
Hi, Jen! I have the same issue, my last name is wrong on certificate, i already updated profile settings. Could you please regenerate my certificate as well?
i have completed digital advertising and gained the cert，but the name on cert is incorrect，so I tried to change my name in my profile account，but it is still unchanged. please do me a favor to change my name from Ngasan Kwok into Yaxin Guo，please，i appreciate so much！
One hour ago, I have completed my certification in email marketing. However, my name is spelled wrong on the certificate. I want to change my name on the certificate. I can't change it even after changing the name in the account and preference.
We want to make sure that you have the correct name reflected on your certification. Tto change the name on the certification, you can do so by following these steps!
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