HubSpot Academy Support

MDanish
Member

Name on certificate doesn't change after changing it on account

Hello, 

 

I recently completed the inbound marketing certification and it has been a very informative and enjoyable course.

 

Unfortunately when signing in, only my last name was filled in due to auto filling. I only realised it when I got the certificate.

 

I have changed the name on my account but the changes don't reflect on the certificate. 

 

Please let me know what my further course of action should be. 

 

Also, if this is not too much to ask, what further steps do you recommend for me as a beginner to pursue this field and possibly get a job.

 

Thank you)

0 Upvotes
75 Replies 75
MCalabia
Member

Name on certificate doesn't change after changing it on account

MCalabia_0-1658196561656.png

Can someone help me with my certificate?

My fullname did not appear. 

I tried to change the name on my profile but the name in the certificate is still the same.

 

 

 

0 Upvotes
kkumar1
Member

Name on certificate doesn't change after changing it on account

hii sir /mam 

0 Upvotes
DaniElla7
Member

Name on certificate doesn't change after changing it on account

I have the same problem. I changed it on my account, but it's the same on the certificate.

0 Upvotes
Leighhhh
Participant

Name on certificate doesn't change after changing it on account

I have the same problem. Can someone help me to regenerate my name in my Certification? Thank you.

0 Upvotes
APernell
HubSpot Moderator
HubSpot Moderator

Name on certificate doesn't change after changing it on account

@Leighhhh and @DaniElla7 what course are you taking?

0 Upvotes
DaniElla7
Member

Name on certificate doesn't change after changing it on account

Inbound Certificate. It works now. I thought you did something, but a day after I took the exam the name on the certificate changed. Thank you, though!

0 Upvotes
Ajkgp
Member

Name on certificate doesn't change after changing it on account

Hi @APernell,


I have already updated my name on my profile. Unfortunately, the name hasn't changed after trying to re-download the certificate. 
Can you recheck it, please? Thank you so much!

0 Upvotes
APernell
HubSpot Moderator
HubSpot Moderator

Name on certificate doesn't change after changing it on account

Hello @Ajkgp,

 

I just regenerated the certificate again!

0 Upvotes
Ajkgp
Member

Name on certificate doesn't change after changing it on account

Hi. @APernell I just check the certificate now but it's still the same. Can you change it to Arlene Joy Pecson? Thank you!
Screenshot (4).png

0 Upvotes
AAlzamil
Member

Name on certificate doesn't change after changing it on account

I also have the same issue, 
I Need my name to be 


Abdulaziz Alzamil 


in all certificates, yet it's not right

Kindly help
Regards. 
Abdulaziz 

 

0 Upvotes
AAlzamil
Member

Name on certificate doesn't change after changing it on account

My name on the certificate is incorrect. I took Social Media Marketing for the second time just to edit the name on the certificate and yet it is still didnt change!! 

I need this issue to be solved kindly.


image-Jun-30-2022-09-45-39-70-AM.png

The name should be:

 

Abdulaziz Alzamil 

 
 
0 Upvotes
APernell
HubSpot Moderator
HubSpot Moderator

Name on certificate doesn't change after changing it on account

Hello @AAlzamil,

 

I just regenerated both!

0 Upvotes
kkumar1
Member

Name on certificate doesn't change after changing it on account

hii sir/mam i want my socail media certificate as a karan kumar . can it as a karan kumar...?

 

 

0 Upvotes
APernell
HubSpot Moderator
HubSpot Moderator

Name on certificate doesn't change after changing it on account

@kkumar1 @relacat I just regenerated your certificate!

0 Upvotes
relacat
Member

Name on certificate doesn't change after changing it on account

Hi, 

 

I'm having the same issues with my Digital Marketing certification.

 

I used a nickname absentmindedly when making a HubSpot account. I need my certificate to show my real name, Rela Joise Catucod. 

Thanks. 

0 Upvotes
Millian
Member

Name on certificate doesn't change after changing it on account

Hey, I just finished inbound sales and the course was very awesome but my name didn't appear completely on my certificate. Please I would like my name that appears on my change from Millian Ada to Millian Adamurunamma Osisiego. Thanks

0 Upvotes
APernell
HubSpot Moderator
HubSpot Moderator

Name on certificate doesn't change after changing it on account

Hello @Millian , I just regenerated your certificate. You should see the update.

 

Thanks!

Anissa

0 Upvotes
ViHelmyir
Member

Name on certificate doesn't change after changing it on account

I have the same issue, please refresh all of my HubSpot certifications so they say
Viktorin "Vik" Adams

0 Upvotes
mmmojane
Member

Name on certificate doesn't change after changing it on account

Having the same issue with you 😞

could someone regenerate my certificate pleasee.

0 Upvotes
HduPlessis
Member

Name on certificate doesn't change after changing it on account

Having the same problem since last week. Have tried to get in contact, but no luck! 

0 Upvotes