Sep 20, 2018 12:12 PM
As of September 20, 2018 users can now transfer their own certifications from one email address to another.
Please follow the steps outlined in this article to begin the process.
Jan 17, 2020 1:25 PM - edited Jan 17, 2020 3:05 PM
I need to transfer my Email Marketing Certification from my old email address to my new email. I don't have access to the old email anymore.
Can you help?
Aug 25, 2020 8:11 PM
Feb 21, 2020 2:04 PM
I need to transfer my HubSpot certifications from my previous 'firstname.lastname@example.org' email address to my current email address 'email@example.com'. Please and thank you!
Apr 21, 2020 12:34 PM
I have the same issue that @jlongas .
I worked with a company email where I had all my certificates and now that I'm working on another company, I've lost all my certifications and I want them back, as I have no longer access to my old email.
Can you help me?
My old email was firstname.lastname@example.org and I want to transfer all to my personal email rociordmc[at]gmail.com
Thank you so much! ^_^
Apr 20, 2020 2:44 AM
I'm in a similar situation.
I was working in a company recently and all my certs were transfered from my personal email to the company email.
As I no longer works for this company, I want to restore my Certs to the original email address, and thats my personal one, but I can't login to the company address anymore to do it myself.
Could you help me?
Thank you in advance,
Apr 21, 2020 9:17 AM
I would be happy to transfer your certifications over! Can you please provide the old email address and the new one you are trying to transfer the certifications to?
Nov 27, 2018 6:00 AM
I am having trouble when I try to transfer a certification. My Inbound Marketing exam was taken in July 2017 but I don't know which account it was taken under. One of my accounts was deleted (Hub ID: 3409078) and I think that is the one that contains the certificate.
All I need is to get the actual PNG URL of the Inbound Marketing certification to add it to my LinkedIn but I'm unable to find it.
Can you check and see what might be happening?
Nov 27, 2018 11:24 AM
Your certification will be associated with your email address as opposed to the portal. As long as you're logged into a portal with the email address you took the certification with, you should be able to see and download the certification.
If you're stuck or not seeing the certification, please let me know.
Nov 27, 2018 11:59 AM
Thanks for getting in touch. When I log into Hubspot using that account, it strangely shows no certification, it's as though I hadn't completed the inbound marketing course at all.
There is the possibility that I used another email address but when I tried that one I get stuck in a section that is to do with views, trends, etc. See attached screenshot.
I also sent my certificates to that email address but get stuck in a login loop trying to access the Learning Academy.
Can you help further?
Nov 27, 2018 4:07 PM
If you can provide other email addresses you could have taken the certification with, as well as confirm the name(s) of the certifications, I can continue investigating this matter on my end.
Nov 22, 2018 1:01 AM
Just wondering what happened if I finished the certificate under my company email address. Now I have left without transferring to my new email address. I don't have access to the portal under the company address anymore.
How can I transfer the certificate to my new Hubspot account?
Aug 21, 2020 2:12 AM
I have the same issue as @Kellydang
"I finished the certificate under my company email address. Now I have left without transferring to my new email address. I don't have access to the portal under the company address anymore."
Can you share the solution with me as well?
Feb 21, 2020 2:02 PM
I am in a similar situation. Could you help me figure out what I need to do to transfer my certifications from my previous employer's email?