HubSpot Academy Support

jennysowyrda
Community Manager
Community Manager

NOW LIVE: Transfer your own Certifications

As of September 20, 2018 users can now transfer their own certifications from one email address to another. 

 

Please follow the steps outlined in this article to begin the process. 

Samina64
Member

NOW LIVE: Transfer your own Certifications

Hi,

I need to transfer my Email Marketing Certification from my old email address to my new email. I don't have access to the old email anymore.

Can you help?

 

Many thanks

Samina

cristinaAW
Academy Team
Academy Team

NOW LIVE: Transfer your own Certifications

Hi @Samina64,

 

Can you please provide both email addresses so that we can transfer that over for you?

 

Best,

Cristina 

0 Upvotes
katshaoul
Member

NOW LIVE: Transfer your own Certifications

Hi-- I need the same help transferring my certifications from a company email address of which I no longer have access to a new email address. Can you help? Need to transfer from katherine@weareindustrial.com to katshaoul@gmail.com. Thanks!

swatchjunkie
Participant

NOW LIVE: Transfer your own Certifications

Hello,

 

I need to transfer my HubSpot certifications from my previous 'bernadettes@dpr.com' email address to my current email address 'bernadette@swatchjunkie.com'. Please and thank you!

 

Bernadette

cristinaAW
Academy Team
Academy Team

NOW LIVE: Transfer your own Certifications

Hi @swatchjunkie,

 

This is all set!

 

Best,

Cristina 

0 Upvotes
Rociordmc
Member

NOW LIVE: Transfer your own Certifications

Hello, 

 

I have the same issue that @jlongas .

 

I worked with a company email where I had all my certificates and now that I'm working on another company, I've lost all my certifications and I want them back, as I have no longer access to my old email.

 

Can you help me?

 My old email was rrodriguez@foxter.io and I want to transfer all to my personal email rociordmc[at]gmail.com

 

Thank you so much! ^_^

cristinaAW
Academy Team
Academy Team

NOW LIVE: Transfer your own Certifications

Hi @Rociordmc,

 

Your certifications are all set and have been transferred! Apologies for the delay here 🙂

 

Best,

Cristina 

0 Upvotes
jlongas
Member

NOW LIVE: Transfer your own Certifications

Hello, 

 

I'm in a similar situation.

I was working in a company recently and all my certs were transfered from my personal email to the company email.

As I no longer works for this company, I want to restore my Certs to the original email address, and thats my personal one, but I can't login to the company address anymore to do it myself.

 

Could you help me? 

 

Thank you in advance, 

Best regards, 

cristinaAW
Academy Team
Academy Team

NOW LIVE: Transfer your own Certifications

Hi @jlongas,

 

I would be happy to transfer your certifications over! Can you please provide the old email address and the new one you are trying to transfer the certifications to?

 

Best,

Cristina 

0 Upvotes
jlongas
Member

NOW LIVE: Transfer your own Certifications

Hi @cristinaAW ,

 

My old email was jlongas@foxter.io and the correct one is jalongas[at]gmail.com

 

Thank you very much!

cristinaAW
Academy Team
Academy Team

NOW LIVE: Transfer your own Certifications

Hey @jlongas,

 

 You are all set!

 

Best,

Cristina 

0 Upvotes
iambeave
Member

NOW LIVE: Transfer your own Certifications

Hi Jenny, 

 

I am having trouble when I try to transfer a certification. My Inbound Marketing exam was taken in July 2017 but I don't know which account it was taken under. One of my accounts was deleted (Hub ID: 3409078) and I think that is the one that contains the certificate. 

 

All I need is to get the actual PNG URL of the Inbound Marketing certification to add it to my LinkedIn but I'm unable to find it. 

 

Can you check and see what might be happening? 

 

Niamh 

jennysowyrda
Community Manager
Community Manager

NOW LIVE: Transfer your own Certifications

Hi @iambeave,

 

Your certification will be associated with your email address as opposed to the portal. As long as you're logged into a portal with the email address you took the certification with, you should be able to see and download the certification.

 

If you're stuck or not seeing the certification, please let me know.

 

Thanks,
Jenny

0 Upvotes
iambeave
Member

NOW LIVE: Transfer your own Certifications

Hi Jenny, 

 

Thanks for getting in touch. When I log into Hubspot using that account, it strangely shows no certification, it's as though I hadn't completed the inbound marketing course at all. 

 

There is the possibility that I used another email address but when I tried that one I get stuck in a section that is to do with views, trends, etc. See attached screenshot. 

 

I also sent my certificates to that email address but get stuck in a login loop trying to access the Learning Academy. 

 

Can you help further? 

 

Thanks!

Niamh hubspot - can't access learning academy.PNG

jennysowyrda
Community Manager
Community Manager

NOW LIVE: Transfer your own Certifications

Hi @iambeave,

 

If you can provide other email addresses you could have taken the certification with, as well as confirm the name(s) of the certifications, I can continue investigating this matter on my end. 

 

Thanks,
Jenny

0 Upvotes
iambeave
Member

NOW LIVE: Transfer your own Certifications

Thanks Jenny, 

 

Yes that's no problem - is there a way to PM you those details rather than posting them here publically? 

 

Thanks!

Niamh 

jennysowyrda
Community Manager
Community Manager

NOW LIVE: Transfer your own Certifications

Hi @iambeave,

 

If you click the envelope in the top right hand corner, you can direct message me from there.

 

Thanks,
Jenny

0 Upvotes
Kellydang
Member

NOW LIVE: Transfer your own Certifications

Hi Jenny,

 

Just wondering what happened if I finished the certificate under my company email address. Now I have left without transferring to my new email address. I don't have access to the portal under the company address anymore.

 

How can I transfer the certificate to my new Hubspot account?

jennysowyrda
Community Manager
Community Manager

NOW LIVE: Transfer your own Certifications

Hi @Kellydang,

 

I reached out to you directly with next steps. 🙂 

 

Thanks,
Jenny

0 Upvotes
SDasS
Member

NOW LIVE: Transfer your own Certifications

Hi @jennysowyrda,

 

I have the same issue as @Kellydang

"I finished the certificate under my company email address. Now I have left without transferring to my new email address. I don't have access to the portal under the company address anymore."

 

Can you share the solution with me as well?

 

Thanks!

 

swatchjunkie
Participant

NOW LIVE: Transfer your own Certifications

Hello,

 

I am in a similar situation. Could you help me figure out what I need to do to transfer my certifications from my previous employer's email?

 

Thanks!