1 Accepted solution
Greetings @Chad_Pollitt,
You can absolutely transfer certificate, as Hubspot support this as mention in the documentation. 1. 2.
Here's the knowledge base that can help you.
How do I change the email address associated with my HubSpot certifications?
You can transfer your certifications from the My team tab in the Academy. Learn how to transfer certifications to a new email address.
Please follow the steps mentioned in the knowledge base here:
https://knowledge.hubspot.com/help-and-resources/transfer-certifications-to-another-email-address
In case URL is not working, here's what it list:
To transfer your certifications:
- In your HubSpot account, click your account name in the top right corner, then click HubSpot Academy.
- Click the My team tab, where you can view the certification status of all users in the account.
- In the Team members section, click View all team members.
- In the top right, click the Actions dropdown menu, then select Transfer your certificates.
- In the dialog box, enter the New email address to transfer your certificates to, then click Transfer.
- Review and confirm the certificates that will be transferred to the new email address, then click Yes, transfer.
- You'll be redirected back to the My team tab with an in-app message: "We've sent an email with a link to [new email address]. Click on the link in the email to confirm your address and finish the transfer."
- Navigate to your new email address inbox and open the email with the subject Transferring your awards. If the email does not appear in your inbox, check any Promotions or SPAM/Junk folders.
- In the email body, click Confirm email address.
- You'll be redirected to the My team tab in the HubSpot Academy, where the certificates will now be associated with the user with the new email address.
Hope this helps, if it does then help the community by marking it as a solution.
Happy HubSpotting.
Thanks & Regards,
Dilshad Shaikh
Hi @Chad_Pollitt,
Thank you for posting to the Community!
Can you please send me a DM with your old email address as well as the new one that you'd like to transfer the certifications to?
Thank you!
Cassie, Community Manager
 | Loop Marketing is a new four-stage approach that combines AI efficiency and human authenticity to drive growth. Learn More |
Greetings @Chad_Pollitt,
You can absolutely transfer certificate, as Hubspot support this as mention in the documentation. 1. 2.
Here's the knowledge base that can help you.
How do I change the email address associated with my HubSpot certifications?
You can transfer your certifications from the My team tab in the Academy. Learn how to transfer certifications to a new email address.
Please follow the steps mentioned in the knowledge base here:
https://knowledge.hubspot.com/help-and-resources/transfer-certifications-to-another-email-address
In case URL is not working, here's what it list:
To transfer your certifications:
- In your HubSpot account, click your account name in the top right corner, then click HubSpot Academy.
- Click the My team tab, where you can view the certification status of all users in the account.
- In the Team members section, click View all team members.
- In the top right, click the Actions dropdown menu, then select Transfer your certificates.
- In the dialog box, enter the New email address to transfer your certificates to, then click Transfer.
- Review and confirm the certificates that will be transferred to the new email address, then click Yes, transfer.
- You'll be redirected back to the My team tab with an in-app message: "We've sent an email with a link to [new email address]. Click on the link in the email to confirm your address and finish the transfer."
- Navigate to your new email address inbox and open the email with the subject Transferring your awards. If the email does not appear in your inbox, check any Promotions or SPAM/Junk folders.
- In the email body, click Confirm email address.
- You'll be redirected to the My team tab in the HubSpot Academy, where the certificates will now be associated with the user with the new email address.
Hope this helps, if it does then help the community by marking it as a solution.
Happy HubSpotting.
Thanks & Regards,
Dilshad Shaikh
