My academy videos just wont play


Have tried the following:

1. Try loading the video on different browsers (Firefox, Chrome, Internet Explorer) and it is still not working.
2. Tried on different networks. (mobile network)

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Can the team assist on this? Thanks!

1 Reply 1
Guide | Diamond Partner


Have you done a speed test for your internet connection?

Are you using wifi or are you hardwired in?


A couple more questions.

Also, have you tried clearing your cache?

Have you updated your Chrome browser to the latest version?

One last question, is their s MAC or PC?


All of these questions are, things I would make sure or do.


Hope that helps,


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George B. Thomas

Inbound Evangelist

LearningOps | Impulse Creative

Trainer, Speaker, Catalyst